---
title: "Re-Activate your Device - Expires every 6 months"
description: "To keep the Support At Home connection to Services Australia, Services Australia require you to generate and enter a new Activation Code into CareMaster. Generally this needs to be completed by the organizational diredctor."
canonical_url: "https://support.caremaster.com.au/articles/re-activate-your-device-expires-every-6-months-krZjYxZ0Q7"
md_url: "https://support.caremaster.com.au/articles/re-activate-your-device-expires-every-6-months-krZjYxZ0Q7.md"
---
# Re-Activate your Device - Expires every 6 months

To keep the Support At Home connection to Services Australia, Services Australia require you to generate and enter a new Activation Code into CareMaster. Generally this needs to be completed by the organizational diredctor. 


CareMaster will send you a notification about the upcoming Activation expiry code;

 ![](https://support.caremaster.com.au/api/attachments.redirect?id=1ca06098-0cc4-425f-af70-58dc7bd381e8 " =686x314")

You will need to go into your Services Australia account and Generate a new Code.

In your PRODA account select Manage My Organisation;

Now select your Device

 ![](https://support.caremaster.com.au/api/attachments.redirect?id=568cf46c-bfda-4df0-8577-2ed03877d50b " =549x625")

In the Device Details page, press Generate New Code

 ![](https://support.caremaster.com.au/api/attachments.redirect?id=e5c8093d-1bc6-438a-adf2-2d7804caf711 " =549x425")

Using the new Device Activation Code, reconnect your CareMaster to PRODA under

Admin > Integrations > PRODA > Activate Device

It should already have your *Organisation RA & Device Name* populated. Now enter your new Activation Code;

 ![](https://support.caremaster.com.au/api/attachments.redirect?id=e359981f-38cb-434c-8fc3-41b5846133df " =823x486")

Press Activate and your data linking continues as normal.

Please raise a Help Centre ticket if you have any questions.