---
title: "Roster Optimiser"
description: "The Roster Optimiser is an advanced rostering solution designed to quickly assign workers to available supports using the most Cost and Time efficient allocations process."
canonical_url: "https://support.caremaster.com.au/articles/roster-optimiser-vIBwWsXY74"
md_url: "https://support.caremaster.com.au/articles/roster-optimiser-vIBwWsXY74.md"
---
# Roster Optimiser

The Roster Optimiser is an advanced rostering solution designed to quickly assign workers to available supports using the most Cost and Time efficient allocations process.


It takes many factors into consideration such as Workers Availabilities and Qualifications, Travel Times, Participant Preferences, Award considerations (Rest periods, Penalty Rates, Allowances) and Business Priorities (Operational Costs, Service Quality & Staff Satisfaction)

 ![](https://support.caremaster.com.au/api/attachments.redirect?id=ced31f09-cd72-4e36-a2da-250160f7a79d)


The Roster Optimiser positively impacts your organisation from many perspectives. 

Through the integration of planning, operation, accounting, and management, the CareMaster algorithm will enhance user experience by offering the following benefits:


## Schedulers

 ![](https://support.caremaster.com.au/api/attachments.redirect?id=417e63f5-baa6-41a9-a6f1-6664b0475fd6)

## Management

 ![](https://support.caremaster.com.au/api/attachments.redirect?id=be7caeb8-cb09-4d8d-8d7f-5d2928c1d5f5)

## Finance 

 ![](https://support.caremaster.com.au/api/attachments.redirect?id=bc255cd5-df54-4472-abdf-e305a5043b2b)


## **How to Use**

For CareMaster’s Roster Optimiser to work its magic, it needs high-quality data to make smart, reliable recommendations. The better the data, the better the results! That’s why capturing the right information upfront is so important—it ensures accurate scheduling, smooth automation, and better decision-making.

This guide breaks down what data is needed, why it matters, and how it impacts your worker recommendations. By understanding these key requirements, your business can get the most out of the Roster Optimiser while staying compliant, efficient, and easy to use.


For a Demonstration of the Roster Optimiser, click [Here](https://caremaster.com.au/ai-roster-optimiser/).

Also on this page, follow the ‘Book your Calculation’ link for pricing information. ![](https://support.caremaster.com.au/api/attachments.redirect?id=f76eabf4-b5fe-41eb-8d7a-01e343b965b7 " =240x60")

## **Getting Started**

Users will need to contact the Customer Care Team and have the roster Optimiser features turned on - there is some cost involved so they may need to go through sales as well.

[Click Here for how to contact the Customer Care Team](https://support.caremaster.com.au/articles/help-centre-how-to-log-a-support-case-Gv95lWQXl9?blk=true)


Once Customer Care has turned on the Optimiser permission, your site Admins have the ability to turn the Roster Optimiser On or Off via a System Setting.  

To toggle, go to Settings > System Settings > Search for “Optimiser”.


 ![](https://support.caremaster.com.au/api/attachments.redirect?id=ef33c923-8f88-47df-b327-3330b266a650 " =534x39")


# Use the resources below to guide your journey for:


## Creating Locations & Destinations

New Locations / New Destination Categories / New Destinations

## Worker Data Setup

* Worker Profile - Address Verification / Availability / Location / Qualifications /  SCHADS Award / Standard & Max Hours / Service Preferences

## Participant Data Setup

* Participant Profile - Address Verification / Location / Unsuitable Workers & Space Types

## Using the Roster Optimiser

* Review Data Validations
* Locking Supports
* Pressing Optimise
* Reviewing & Accepting / Declining changes
* Resetting the Optimised Roster
* Publishing the Optimised Roster

## Optimiser Checklist

* Use the Checklist to Track your actions