🚀 Software Release Overview: 16.92.00 🚀

We're pleased to share the system improvements included in this version.

SCHADS Award and Advanced Timesheets

Fix: Night rate applied to whole shift next to a sleepover

We've resolved an issue where, if the gap between supports was within the "minimum break between shifts before applying broken shift" setting and one of the supports was next to a sleepover, the night rate was applied to the whole shift instead of the correct rate.

Fix: Broken shift working beyond a 12 hr span before a sleepover

Hours worked beyond a 12 hour span immediately before a sleepover were being paid at the Night rate. The Broken shift working beyond a 12 hr span rate now applies. The 12 hour span is measured on elapsed time, including the sleepover.

Fix: Broken shift working beyond a 12 hr span on Sundays and Public Holidays Rates no longer stack.

Where hours beyond a 12 hour span fall on a Sunday or Public Holiday, only one rate applies, being the higher of the applicable rates (for Public Holidays, the Public Holiday rate).

Fix: Minimum engagement before and after a sleepover

The four hour minimum engagement is now applied around a sleepover where neither the work before nor the work after the sleepover reaches four hours. Only one side needs to reach the four hour minimum.

Fix: Overtime triggering at an incorrect threshold

We've resolved an issue where overtime in Advanced Timesheets could trigger at 56 hours rather than at the applicable SCHADS Award overtime thresholds.

Fix: Broken shift working beyond a 12 hr span label

Hours worked beyond a 12 hour span now remain clearly labelled as Broken shift working beyond a 12 hr span on timesheets, even when they fall into an overtime category, so the rate applied is easy to verify.

Fix: Earnings type for broken shift working beyond a 12 hr span

Broken shift working beyond a 12 hr span is now created in Xero as an Overtime earnings type, with casual loading - overtime applied for casual employees, rather than being treated as an Ordinary earnings type.

Xero Fix: Generate Missing Rates error

We've resolved an error ("A value for qualifying earnings must be provided") that could occur when selecting Generate Missing Rates under Earnings Rate Assignment Settings, related to a new Xero requirement effective 1 July 2026.

Support at Home

Fix: Statement not generated when a budget starts after the 1st of the month

A monthly statement is now generated for any month in which at least one budget was open, including a budget that starts part-way through the month, even if no services were delivered.

Fix: Incorrect funding source in Bulk Export after a service change

When the service on a Support at Home support is changed (for example via a case note), the Bulk Export now shows the correct funding source.

Fix: Statement showing incorrect usage against a budget

We've resolved an issue where a Support at Home statement could show usage against a Home Care Account budget that had not been used, following an amended claim.

DEX

Fix: Meals services not exporting to DEX

We've resolved an issue where Meals services could appear in the DEX export preview but the export would fail with a "no eligible clients" message.

Fix: DEX export error for large exports

We've resolved an error that could cause a DEX export to fail when it included a large number of sessions, with a message that the maximum number of parameters had been exceeded.

Reports

Fix: Case notes report link going to a "Page not found" error

We've resolved an intermittent issue where the link to a queued Export Case notes report (Reporting > Participants) went to a "Page not found" error.