--- title: "Step 1 - How to update your DEX Outlets with new Program Activities for 1 July 2025" description: "How to update your DEX Outlets with new Program Activities for 1 July 2025" canonical_url: "https://support.caremaster.com.au/articles/step-1-how-to-update-your-dex-outlets-with-new-program-activities-for-1-july-2025-XXMpDqEgxY" md_url: "https://support.caremaster.com.au/articles/step-1-how-to-update-your-dex-outlets-with-new-program-activities-for-1-july-2025-XXMpDqEgxY.md" --- # Step 1 - How to update your DEX Outlets with new Program Activities for 1 July 2025 How to update your DEX Outlets with new Program Activities for 1 July 2025 Providers will need to follow the instructions outlined below to ensure that you update your outlets on the DEX portal with the new program activities from 1 July 2025. ### **Initial DSS DEX login** Navigate to the DEX login page by clicking __[DEX landing page](https://dex.dss.gov.au/?blk=true)__. It is recommended to refer to DEX __[Quick Start Guide](https://dex.dss.gov.au/document/46?blk=true)__ for details how to login and all initial requirements to gain access. ![](https://support.caremaster.com.au/api/attachments.redirect?id=342ddc0c-3cb5-435b-9815-8b097282ad16 " =710x412") After login, DEX displays the **MyDEX Dashboard**. This is the main screen with interfaces to all its functions. ![](https://support.caremaster.com.au/api/attachments.redirect?id=e3cd98cb-61ae-4179-8caa-f79b16b1018e " =778x554") ### **Editing outlets with new Program Activities** From 1 July 2025 providers must add the new Program Activities (CHSP Service Types) to their outlets before they are able to record activities occurring post 1 July 2025. The new Program Activities will automatically be available in DEX from 1 July 2025, based on the Program Activities providers are approved for in their grant agreement. It is recommended that providers add the new Program Activities to their outlets as soon as possible. This is because the DEX Helpdesk needs to approve these updates. Please note that outlet approvals during this time may take longer than expected due to the volume associated with the new grants. Outlets need to be approved before new cases can be created and before new organisation data files can be generated for configuring systems where XML or web services (System-to-System) are used as the data entry mechanism. The detailed process to set up or edit the organisation information is explained in __[DEX Overview Organisation](https://dex.dss.gov.au/document/266?blk=true)__ task card. The detailed process to add or edit an outlet is provided in the __[DEX Manage outlets](https://dex.dss.gov.au/document/271?blk=true)__ task card. **Step 1: Login and navigate to Organisation Information from the MyDEX Dashboard (Main Menu)** After logging into DEX, navigate to Organisation Information. **Step 2: Select an outlet to edit** ![](https://support.caremaster.com.au/api/attachments.redirect?id=6f795825-5e55-4156-a619-0c40c436593e " =693x519") From Manage organisation, click on the outlet. **Step 3: Add activity** ![](https://support.caremaster.com.au/api/attachments.redirect?id=f13901d2-da2b-4e76-81ce-7a557e35e0f4 " =648x567") From Outlet details, click add activity. **Step 4: Add Program Activities** ![](https://support.caremaster.com.au/api/attachments.redirect?id=d0616c1e-350f-4c08-af2b-e139144b3e0a " =713x580") ### **DSS DEX Provider Organisation Outlet Program Activity** Select a Program Activity from the drop-down menu. You will select from the new list of program activities. The list of Program Activities is automatically filtered based on the Provider’s Grant Agreement. Note that in the testing environment, this list will be unfiltered. The start and end date should be automatically populated to align with your grant agreement. If you notice any discrepancies, contact your __[Funding Arrangement Manager](https://www.health.gov.au/contacts/state-funding-arrangement-managers-for-the-commonwealth-home-support-programme)__ (FAM). Hit save, and you will be returned to the outlet details page. **Step 5: DEX Helpdesk approves the program activity** After the program activities have been added to the outlet, the DEX Helpdesk will approve the update. Once the Helpdesk has approved, the Program Activity’s status will change to “Active.” **This approval process may initially take up to 15 business days.** You can compare your old DEX activities with the new Support at Home Services using the table below. You will need to add the ensure you add new activities for all services provided from 1 July 2025. ![](https://support.caremaster.com.au/api/attachments.redirect?id=9e375b92-bc17-465d-8414-cf73ebcf4b9b " =979x298") ![](https://support.caremaster.com.au/api/attachments.redirect?id=ad0f5fde-0d50-47b2-9d67-d152354bbe5d " =978x626") ![](https://support.caremaster.com.au/api/attachments.redirect?id=7893565b-f1aa-4d1e-b360-39cdf36ddce0 " =977x672") ![](https://support.caremaster.com.au/api/attachments.redirect?id=b556a486-088c-4cd1-9a9b-df3fb3567766 " =978x261") ![](https://support.caremaster.com.au/api/attachments.redirect?id=ac4bc390-e67b-4e37-82f0-739fa641d166 " =919x623") ![](https://support.caremaster.com.au/api/attachments.redirect?id=ce4cae4a-ab32-426e-8b47-c7278443bfef " =920x678") ![](https://support.caremaster.com.au/api/attachments.redirect?id=38bc7bf8-8732-4369-a4ca-12c529f6b257 " =920x678") ![](https://support.caremaster.com.au/api/attachments.redirect?id=37d91b7d-5fdc-4849-8f39-bd1dd101b678 " =920x376") __[You can also find the final list of services here.](https://support.caremaster.com.au/articles/chsp-service-list-and-mandatory-reporting-required-from-1-july-2025-5yxbFTs3v0)__