TRIPS Web - Bookings missing from Run-List

Booking/s not displaying on the run-lists within the TRIPS Web Application:

Step 1 - From the main menu select “Allocations”.

Step 2 - Navigate to the date that the booking/s not populating on the run sheet are on and click on the run to view all allocated bookings.

Step 3 - Locate the booking that is missing from the run sheet and click on the icon beside the Clients name to open the “Booking Details” window.

Step 4 - Check the status of the booking. Ensuring ‘'future’' is selected and not ‘'waiting verification’' .

EXAMPLE 1- Example of a booking with a status of “Waiting verification” below -

The booking for Nikki Lodding, scheduled for 7:56am is missing from the run-list as the status of her booking was waiting verification.

EXAMPLE 2- Example of run-list with booking status updated to future below -

The booking for Nikki Lodding, scheduled for 7:56am is now visible on the run-list as the status was updated to future.

Step 5 - If your issue persists, please contact our Customer Care Team TRIPS Web how to contact Support