---
title: "TRIPS Web - Services - How to complete your DEX Reporting"
description: "<br />"
canonical_url: "https://support.caremaster.com.au/articles/trips-web-services-how-to-complete-your-dex-reporting-Yxgn8X1jDC"
md_url: "https://support.caremaster.com.au/articles/trips-web-services-how-to-complete-your-dex-reporting-Yxgn8X1jDC.md"
---
# TRIPS Web - Services - How to complete your DEX Reporting

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## Managing DEX Outlet Details

To add or edit DEX outlet details, navigate to “Services” and select “Manage DEX Outlet Details” 

![Manage DEX Outlet Details](https://support.caremaster.com.au/api/attachments.redirect?id=9dbd398f-2edd-46c2-b6db-4a1bec23f087 " =472x248")

To create select “Create Outlet” or to edit and existing outlet, click on “edit” next to the outlet you want to update

![Create or edit outlet details](https://support.caremaster.com.au/api/attachments.redirect?id=7216650a-4395-4d99-a772-2bfe7d074e14 " =1007x242")

Enter an outlet name and the outlet activity id details and select “Create Outlet Detail” once complete. **IMPORTANT -** Leave the Case ID Suffix blank as TRIPS will automatically create these when exporting your DEX 

![Adding DEX outlet details](https://support.caremaster.com.au/api/attachments.redirect?id=1fae668f-f4a3-4d1e-a9f1-1905c4598c0b " =408x357")

Once you have completed this step, your new outlet will be available for selection on a payer profile 

![DEX outlet details on payer profile](https://support.caremaster.com.au/api/attachments.redirect?id=cbe1f5f9-2d47-436d-bf6d-d72e8564e3c0 " =596x262")

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## Exporting your DEX Data

**Step 1 -** Click on your name > click on ‘’Services’’

![](https://support.caremaster.com.au/api/attachments.redirect?id=a29a161d-624f-4e61-9870-76c487cf7f2a " =1090x359")

**Step 2 -** Click on ‘’Access DEX Reporting’’

![](https://support.caremaster.com.au/api/attachments.redirect?id=9f35fd5d-46b3-4d11-a0a6-1f0bc8b447db " =1090x330")

**Step 3 -** Select your date from and until by using the calendar > Select your payers (multiple can be selected, just use dropdown to select each Funding Source you wish to include in your download) > click on “download”

![](https://support.caremaster.com.au/api/attachments.redirect?id=c471be47-cff9-4041-bcd3-c7a70e9c4a06 " =1090x627")

**Step 4 -** Your download will appear in one of two places; the top of your screen in the downloads folder (as in the screen shot) or it may appear at the bottom of your screen in the left-hand corner (as shown by red box in above screen shot). You do not need to click on “open file”

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![Downloaded file](https://support.caremaster.com.au/api/attachments.redirect?id=c6b8eb46-e35b-4d3c-bd00-0f540ba79135 " =1902x946")

**Step 5 -** Your file can be found by clicking on your file icon at bottom of screen > Downloads > your file should appear here, you can rename file by right clicking on file and selecting rename

![](https://support.caremaster.com.au/api/attachments.redirect?id=3cb61ae1-135f-419e-a2bb-cb4b3d9b1f38 " =1090x652")

**Step 6 -** As we do not have an error tool built into the application, you have the ability to check your data using excel. To do this - 

* Open your files 
* Open your downloads folder
* Open a new excel document 
* Click and hold to grab the DEX file and then drag & drop the file into the blank excel sheet 
* Leave the default of ‘‘As an XML table’’ and click OK 
* Mark the checkbox for ‘‘in the future, do not show this message’’ and click OK 

![](https://support.caremaster.com.au/api/attachments.redirect?id=3466ae60-a699-42ec-aeed-f2655ecb10a9 " =1480x988")

**Step 7 -** Your file will now open in a new excel worksheet and the data will be visible. To check the data - 

* Filters will automatically be on, click on the drop-down arrow in a column e.g. column G (BirthDate)
* Click on the ☑ next to select all to deselect everything 
* Click on the ☑ next to (Blanks) to show you where you may have missing data 
* Once errors fixed in first column, clear filter and repeat the above steps for columns B, C, G, H, I, J, K, L, M, N, O, P and T 

![](https://support.caremaster.com.au/api/attachments.redirect?id=990b4150-e434-4876-8885-e2ca436ca207 " =1234x512")

Once filter is on, use column D and E to find clients name if ‘‘consent to provide details’’ is answered ‘‘true, or use column A to find client’s ID if  ‘‘consent to provide details’’ is answered ‘‘false’’. 

![](https://support.caremaster.com.au/api/attachments.redirect?id=0ab5b062-b896-4c79-b8e9-d46d94bdd8ad " =1223x307")

IMPORTANT - 

1. When checking column H (Is Birth Date an estimate), if answer is TRUE make sure that the DOB in column G matches the format of 01/01/XXXX 
2. When checking data in column M (Has Disabilities), if the answer is TRUE, make sure that column V (Disability Code) is not empty/blank

**Step 8 -** Go to each client’s profile and update the missing information > once all missing data added, download DEX report again > check report for errors again if desired 

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**YOU ARE NOW READY TO UPLOAD YOUR FILE IN THE DSS PORTAL**

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