--- title: "User Guide: Provider Travel and Transport - Rostering Scenario Guide" description: "Provider Travel and Transport - Rostering Scenario Guide" canonical_url: "https://support.caremaster.com.au/articles/user-guide-provider-travel-and-transport-rostering-scenario-guide-GnweRjmQOG" md_url: "https://support.caremaster.com.au/articles/user-guide-provider-travel-and-transport-rostering-scenario-guide-GnweRjmQOG.md" --- # **Provider Travel and Transport - Rostering Scenario Guide** Overall rule: That if KM's is added to a support that this will not be reflected in the total cost of the support on the Supports > all page, as it will appear listed under its own support listing. ## SCENARIO: Support + Activity Based Transport Km (Non labour cost)   ###  Required Support Fields  Complete the following fields on the support screen   Support Date Support time Participant Service Organistion Service Item Worker Tick Includes Transport Non-Labour Transport cost service item - Activity Based Transport Assigned vehicle (own vehicle) ![](https://s3-ap-southeast-2.amazonaws.com/aus-cdn.freshdesk.com/data/helpdesk/attachments/production/51125286143/original/VLBhiQRUcE8IsGc-t8ayOTvY43AWE1TiGg.png?1696804564 " =446x")   ### Outcome     **Worker’s timesheet Displays** Scheduled hours (Support time)Km travelled (workers own vehicle). ![](https://s3-ap-southeast-2.amazonaws.com/aus-cdn.freshdesk.com/data/helpdesk/attachments/production/51125286141/original/HVZtIZ5BlJMeK2hvfxrDWR4atdA28QmQWw.png?1696804564 " =966x")       Invoice Displays 2 Items Support Time Activity Based Transport Km (Non labour cost) ![](https://s3-ap-southeast-2.amazonaws.com/aus-cdn.freshdesk.com/data/helpdesk/attachments/production/51125286148/original/JbvA2cQORFw3FmkFW5sEiHKu5-d5JsssMQ.png?1696804564 " =960x")     ## SCENARIO: Support + Provider Travel (Labour costs)  + Provider Travel Kilometres (Non labour cost)    ### Required Support Fields  Complete the following fields on the support screen Direct Support - Setup as a grouped support   Tick Grouped Support. Support Date Participant Support time Service Organistion Service Item Worker Duplicate Support - Assign the same participant.    ![](https://s3-ap-southeast-2.amazonaws.com/aus-cdn.freshdesk.com/data/helpdesk/attachments/production/51125286144/original/ScRL2IkfAdAvGUQL7z3YGubLS7HnSFfa_w.png?1696804564 " =617x")   ## Provide Travel Support   Update Support time Tick Includes Transport Non-Labour Transport cost service item - Provider Travel item Assigned vehicle (own vehicle) NDIS Claim Type override - Provider Travel   ![](https://s3-ap-southeast-2.amazonaws.com/aus-cdn.freshdesk.com/data/helpdesk/attachments/production/51125286145/original/w45nvXetKRAKuB4AhnynFPSIJUOEunOMkg.png?1696804564 " =485x")       ## Outcome     Worker’s timesheet Displays Displays total scheduled hours (Support time + Travel time)Km travelled (workers own vehicle).   ![](https://s3-ap-southeast-2.amazonaws.com/aus-cdn.freshdesk.com/data/helpdesk/attachments/production/51125286146/original/AzgPQTZ6NF1_pfsJbEQ-FvkyNZsGlnfnJQ.png?1696804564 " =976x") Invoice Displays 3 Items Support Time Provider Travel - Labour costs (travel time) Provider Travel - Non labour costs (km)   ![](https://s3-ap-southeast-2.amazonaws.com/aus-cdn.freshdesk.com/data/helpdesk/attachments/production/51125286159/original/kQxM8HgXXlc77jxSCJ1x_OLn1q6Q5uWgXw.png?1696804565 " =692x") ## SCENARIO: Support + Provider Travel (Labour costs)   ###  Required Support Fields   Complete the following fields on the support screen  Direct Support - Setup as a grouped support   Tick Grouped Support. Support Date Assign participant Support time Service Organistion Service Item Worker Duplicate Support - Assign the same participant.  ![](https://s3-ap-southeast-2.amazonaws.com/aus-cdn.freshdesk.com/data/helpdesk/attachments/production/51125286147/original/u5HwahI1Dn_dpYVmzTtkKjWRWBBjw51FgQ.png?1696804564 " =501x")   Provide Travel Support   Update Support time NDIS Claim Type override - Provider Travel ![](https://s3-ap-southeast-2.amazonaws.com/aus-cdn.freshdesk.com/data/helpdesk/attachments/production/51125286149/original/QlKRXDiC5t_BI-RVDmYEZKup9wVZCfZjLA.png?1696804564 " =476x")   ### Outcome     Worker’s timesheet Displays Displays total scheduled hours (Support time + Travel time)   ![](https://s3-ap-southeast-2.amazonaws.com/aus-cdn.freshdesk.com/data/helpdesk/attachments/production/51125286150/original/gv6GHV5S99ruNuTkrSrogB9vb3DdER9xWA.png?1696804565 " =946x")     Invoice Displays 2 Items Support Time Provider Travel - Labour costs (travel time)    ![](https://s3-ap-southeast-2.amazonaws.com/aus-cdn.freshdesk.com/data/helpdesk/attachments/production/51125286154/original/bVsDjgefwbvzDCAQmlydHI4Qbu7z7m7EcQ.png?1696804565 " =935x")   ## SCENARIO: Support + Activity Based Transport Km + Provider Travel (Labour costs)     ### Required Support Fields     Complete the following fields on the support screen Direct Support - Setup as a grouped support   Tick Grouped Support. Support Date Participant Support time Service Organistion Service Item Worker Tick Includes Transport Non-Labour Transport cost service item - Activity Based Transport Assigned vehicle (own vehicle)Duplicate Support - Assign the same participant.    ![](https://s3-ap-southeast-2.amazonaws.com/aus-cdn.freshdesk.com/data/helpdesk/attachments/production/51125286156/original/LnFDFq612_0_QIiccoTtH8IfzMIEioSi5Q.png?1696804565 " =476x") Provide Travel Support   Update Support time Untick Includes transport NDIS Claim Type override - Provider Travel    ![](https://s3-ap-southeast-2.amazonaws.com/aus-cdn.freshdesk.com/data/helpdesk/attachments/production/51125286158/original/At0aVTCJbVjQHp0T-vvGKHHW9t4c62gfmg.png?1696804565 " =386x") ### Outcome     Worker’s timesheet Displays   Displays total scheduled hours (Support time + Provider Travel time)Km travelled (workers own vehicle).  ![](https://s3-ap-southeast-2.amazonaws.com/aus-cdn.freshdesk.com/data/helpdesk/attachments/production/51125286153/original/tHedbYuxQtVWdS7AcLWvnzWDfBVKB8VazA.png?1696804565 " =978x")     Invoice Displays 3 Items Support Time Provider Travel Time Activity Based Transport Km   ![](https://s3-ap-southeast-2.amazonaws.com/aus-cdn.freshdesk.com/data/helpdesk/attachments/production/51125286157/original/X62Rh8kt0Uy23TooinZlNHRMa4AW2eQ_3g.png?1696804565 " =876x") ## SCENARIO: Support + Activity Based Transport Km + Provider Travel (Labour costs) + Provider Travel Kilometres (Non labour cost)   ###  Required Support Fields     Complete the following fields on the support screen   Direct Support - Setup as a grouped support   Tick Grouped Support. Support Date Participant Support time Service Organistion Service Item Worker Tick Includes Transport Claim Travel Time - Enter the Provider Travel time. A support will be created using the support item from the main support Non-Labour Transport cost service item - Activity Based Transport Assigned vehicle (own vehicle)Duplicate Support - Assign the same participant. ![](https://s3-ap-southeast-2.amazonaws.com/aus-cdn.freshdesk.com/data/helpdesk/attachments/production/51125286155/original/rh70i68xG917dFqd4XJlvfzJV7Pr-n1Apw.png?1696804565 " =482x") Provide Travel Support   Update Support time Update Service Organistion Update Service Item - Provider Travel Change Quantity field to reflect the Km travelled by the worker Untick Includes transport NDIS Claim Type override - Provider Travel  ![](https://s3-ap-southeast-2.amazonaws.com/aus-cdn.freshdesk.com/data/helpdesk/attachments/production/51125286161/original/yMU3KMrc8DvIPmMDBpNq0Cc6_TRmz46Ngg.png?1696804565 " =482x")   ### Outcome     Worker’s timesheet Displays   Displays total scheduled hours (Support time + activity based kms). Doesn't not include provider travel Km.   NOTE: Worker timesheet only includes the kms from the activity based kms.  Edit the workers timesheet to include the provider travel kms  ![](https://s3-ap-southeast-2.amazonaws.com/aus-cdn.freshdesk.com/data/helpdesk/attachments/production/51125286152/original/dgOxVik2yhBiQDRVIJp-mg9BXkHZ7b-t6w.png?1696804565 " =961x")    Invoice Displays 4 Items Provider Travel Km Support Time Provider Travel Time Activity Based Transport km  ![](https://s3-ap-southeast-2.amazonaws.com/aus-cdn.freshdesk.com/data/helpdesk/attachments/production/51125286160/original/hec5I6uIrzGm7gA8Kfn0fg2721qb3fpAtQ.png?1696804565 " =885x")