---
title: "Why can I not see Participant documents on the Worker App?"
description: "There are a few things that may prevent a staff member from seeing documents on the worker app."
canonical_url: "https://support.caremaster.com.au/articles/why-can-i-not-see-participant-documents-on-the-worker-app-xTwt7ZJCha"
md_url: "https://support.caremaster.com.au/articles/why-can-i-not-see-participant-documents-on-the-worker-app-xTwt7ZJCha.md"
---
# Why can I not see Participant documents on the Worker App?

There are a few things that may prevent a staff member from seeing documents on the worker app.

* Ensure the setting in Settings > Worker App settings - Show Client documents is on. If you are a worker please discuss this with your internal Caremaster Administrator 
* Documents that have been archived can not be seen on the worker app
* Ensure the Document has been uploaded with the setting “Visible to Workers”