---
title: "Why does the support on the Worker app not allow me to add kilometers?"
description: "If you have a support that does not allow you to add support kilometers it will usually be due to no transport being added to the support."
canonical_url: "https://support.caremaster.com.au/articles/why-does-the-support-on-the-worker-app-not-allow-me-to-add-kilometers-Rq3UksNFO1"
md_url: "https://support.caremaster.com.au/articles/why-does-the-support-on-the-worker-app-not-allow-me-to-add-kilometers-Rq3UksNFO1.md"
---
# Why does the support on the Worker app not allow me to add kilometers?

If you have a support that does not allow you to add support kilometers it will usually be due to no transport being added to the support.

You can check on the Worker App if a support has transport added - you will see a car icon on the support overview.

If there is no car icon it means that transport has not been added to the support and you will not be prompted for kilometers.

 ![](https://support.caremaster.com.au/api/attachments.redirect?id=3f1d3af9-a5f4-4c00-a8fa-75e00c71039d)



If you have a support that you believe should have transport added but the Worker app does not prompt you to add kilometers please contact your team leader/manager for further assistance.