CareMaster

TRIPS Web

TRIPS Desktop

We are pleased to release a system improvement with this release. Please find below a summary of the latest addition.

**We are pleased to release a system improvement with this release. Please find below a summary of the latest addition.**


Roster Optimiser Data audit report

The Roster Optimiser works of the large amount of data within CareMaster. A report has been created to show you all the existing data values and what data is missing.

Go to Reporting > Roster Optimiser Readiness Report


 ![](https://brainfish-storage-prod.s3-accelerate.amazonaws.com/uploads/7a70b873-daef-4e33-9c87-d5d8fb440174/1186689f-a489-4cff-833b-4e0b1cbe7a09/image.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=ASIAUPPN5IL3TK6VXJ6T%2F20260429%2Fus-east-2%2Fs3%2Faws4_request&X-Amz-Date=20260429T090512Z&X-Amz-Expires=3000&X-Amz-Security-Token=IQoJb3JpZ2luX2VjECYaCXVzLWVhc3QtMiJIMEYCIQCpY8u7enOD8YeZiMUWrdsvlv8S%2FAWzY0ixPUq02TyJcQIhALaDhqZg%2B%2BGUY3wQGg95a221%2BazAaISK9HHVBFCqsQ8iKuYFCO%2F%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FwEQAhoMMzA4MTI1OTc1Mjg3Igy1qoT%2Fiq%2Fdf6xk%2BtUqugWBJPR0KIIwv2ILT%2BfTLN9xFGidkh39rHVSMLY%2FZHwPwfirbqOI7lEs1CpnQXtkDgBKFBSAaZSB9mDVf4RLNoIhpJp%2BtIHGWJa5Ksz7rMh2enCSSp0ldWuQTn%2FEkaz0XMvaxmxa6GRl9baHlT6bjg%2Fvf%2B3ogDbfJFx86X1ofSy%2F2bziu4m%2BSLhXiogJ808WI7x7hhV4shYl0o0WaZvjXVY6f8zHcqiocdViTrGt1Asnqlhd0rIs8XQHeGO8dl18GcIig7XKnleM1wVKKIP8brUCPePL0CR8NDvYCQ1n2GxAzUQweJEq8qiGYJTSoxAc2TBobl%2Fd%2BBnZcHb%2BZ6sFjft7ESWyMiZ7ctucMAmB%2FIpqZqB3s8Gw0een5kuCM%2B5%2FFFlmR9j%2B%2F4XXXXFyxg1GHaRw7ZWP%2FNbpzlvTzyEbwxpyhNiIm3MLUUhFAtW8pjzwRM47MuPbxVfkfYEYmAAalThiXWloAF7fbfw24Lryi%2FKhqUvT6o2Lv9HwNx3SgpCkkSp4VAH5fidt%2FXmjnXUTJwKBFaVNl0eFKPfqbYBXhjRb3EuCK%2FdYQuzteggxPKBsIZ7XsaRGzU%2BETDKs%2Fg0kFoZOeUhvix4dC0m%2FXa9o8Xlu2FyW3Ih4A854icCZFCrlqiLClMDk9F%2BTtQMZGQNeS4g5EgHXP2sEFMe964POspIaVweawkQeqxIGzQ%2FSSuI01CMKjQsLtL2rgOYAzx0y3qsMwF7LFaQgU4IiA69TynfM%2Bpr5BRf7HlES1G6CO5QGqMEv0%2Ft5tKsHcMdDPC%2Fm75Eh%2F2xNW5B0DHTIVeVmyeriO2uIi5wJB70pkTHsUKEjFdTa7Pk0nhKjQOYaXkphPcibuVQiyXqFzChE%2Fr3GWTyb1GJ09Dg1Ubz7s9VGywS5b8VBknr1IJ43er%2ByOBV3uFKp54hVMd4szRCr4jDKwMbPBjqPAX3AwhayXm%2FDa%2BKr%2FpV%2BbHLKD%2Fsnk3iMz2jntJ6d62JfOF1x%2BKTt1RvBItniWWY%2BEUb8mtkOdg4G5HzggXzqhwlrI3c0%2FDYEtqTC%2FCVMeZjYXDhEmORvH%2B3wegyBVE0h7QnGPkuWqhnYut9pwBQqCz2LCJNo0cKfur8tqulr7DAF4Pa2LhLwS3Gclcup5Lhw&X-Amz-Signature=df2ed893f6f48dbaaf4a32e77facfbf4a6bf1d5fd288f38d2af77035cb7dc90b&X-Amz-SignedHeaders=host&response-content-disposition=attachment " =529x197") ![](https://brainfish-storage-prod.s3-accelerate.amazonaws.com/uploads/7a70b873-daef-4e33-9c87-d5d8fb440174/7647ec6d-ef16-4033-859d-b72cde5133e5/image.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=ASIAUPPN5IL3TK6VXJ6T%2F20260429%2Fus-east-2%2Fs3%2Faws4_request&X-Amz-Date=20260429T090512Z&X-Amz-Expires=3000&X-Amz-Security-Token=IQoJb3JpZ2luX2VjECYaCXVzLWVhc3QtMiJIMEYCIQCpY8u7enOD8YeZiMUWrdsvlv8S%2FAWzY0ixPUq02TyJcQIhALaDhqZg%2B%2BGUY3wQGg95a221%2BazAaISK9HHVBFCqsQ8iKuYFCO%2F%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FwEQAhoMMzA4MTI1OTc1Mjg3Igy1qoT%2Fiq%2Fdf6xk%2BtUqugWBJPR0KIIwv2ILT%2BfTLN9xFGidkh39rHVSMLY%2FZHwPwfirbqOI7lEs1CpnQXtkDgBKFBSAaZSB9mDVf4RLNoIhpJp%2BtIHGWJa5Ksz7rMh2enCSSp0ldWuQTn%2FEkaz0XMvaxmxa6GRl9baHlT6bjg%2Fvf%2B3ogDbfJFx86X1ofSy%2F2bziu4m%2BSLhXiogJ808WI7x7hhV4shYl0o0WaZvjXVY6f8zHcqiocdViTrGt1Asnqlhd0rIs8XQHeGO8dl18GcIig7XKnleM1wVKKIP8brUCPePL0CR8NDvYCQ1n2GxAzUQweJEq8qiGYJTSoxAc2TBobl%2Fd%2BBnZcHb%2BZ6sFjft7ESWyMiZ7ctucMAmB%2FIpqZqB3s8Gw0een5kuCM%2B5%2FFFlmR9j%2B%2F4XXXXFyxg1GHaRw7ZWP%2FNbpzlvTzyEbwxpyhNiIm3MLUUhFAtW8pjzwRM47MuPbxVfkfYEYmAAalThiXWloAF7fbfw24Lryi%2FKhqUvT6o2Lv9HwNx3SgpCkkSp4VAH5fidt%2FXmjnXUTJwKBFaVNl0eFKPfqbYBXhjRb3EuCK%2FdYQuzteggxPKBsIZ7XsaRGzU%2BETDKs%2Fg0kFoZOeUhvix4dC0m%2FXa9o8Xlu2FyW3Ih4A854icCZFCrlqiLClMDk9F%2BTtQMZGQNeS4g5EgHXP2sEFMe964POspIaVweawkQeqxIGzQ%2FSSuI01CMKjQsLtL2rgOYAzx0y3qsMwF7LFaQgU4IiA69TynfM%2Bpr5BRf7HlES1G6CO5QGqMEv0%2Ft5tKsHcMdDPC%2Fm75Eh%2F2xNW5B0DHTIVeVmyeriO2uIi5wJB70pkTHsUKEjFdTa7Pk0nhKjQOYaXkphPcibuVQiyXqFzChE%2Fr3GWTyb1GJ09Dg1Ubz7s9VGywS5b8VBknr1IJ43er%2ByOBV3uFKp54hVMd4szRCr4jDKwMbPBjqPAX3AwhayXm%2FDa%2BKr%2FpV%2BbHLKD%2Fsnk3iMz2jntJ6d62JfOF1x%2BKTt1RvBItniWWY%2BEUb8mtkOdg4G5HzggXzqhwlrI3c0%2FDYEtqTC%2FCVMeZjYXDhEmORvH%2B3wegyBVE0h7QnGPkuWqhnYut9pwBQqCz2LCJNo0cKfur8tqulr7DAF4Pa2LhLwS3Gclcup5Lhw&X-Amz-Signature=0b267921964544a936d7776c8d3072ca6495b691c420c8846fb5a42a7762729f&X-Amz-SignedHeaders=host&response-content-disposition=attachment " =763x45")

Roster Optimiser Data Summary

 ![](https://brainfish-storage-prod.s3-accelerate.amazonaws.com/uploads/7a70b873-daef-4e33-9c87-d5d8fb440174/da5e91b3-cba1-4a36-b40e-dd8fa544f60c/image.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=ASIAUPPN5IL3TK6VXJ6T%2F20260429%2Fus-east-2%2Fs3%2Faws4_request&X-Amz-Date=20260429T090512Z&X-Amz-Expires=3000&X-Amz-Security-Token=IQoJb3JpZ2luX2VjECYaCXVzLWVhc3QtMiJIMEYCIQCpY8u7enOD8YeZiMUWrdsvlv8S%2FAWzY0ixPUq02TyJcQIhALaDhqZg%2B%2BGUY3wQGg95a221%2BazAaISK9HHVBFCqsQ8iKuYFCO%2F%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FwEQAhoMMzA4MTI1OTc1Mjg3Igy1qoT%2Fiq%2Fdf6xk%2BtUqugWBJPR0KIIwv2ILT%2BfTLN9xFGidkh39rHVSMLY%2FZHwPwfirbqOI7lEs1CpnQXtkDgBKFBSAaZSB9mDVf4RLNoIhpJp%2BtIHGWJa5Ksz7rMh2enCSSp0ldWuQTn%2FEkaz0XMvaxmxa6GRl9baHlT6bjg%2Fvf%2B3ogDbfJFx86X1ofSy%2F2bziu4m%2BSLhXiogJ808WI7x7hhV4shYl0o0WaZvjXVY6f8zHcqiocdViTrGt1Asnqlhd0rIs8XQHeGO8dl18GcIig7XKnleM1wVKKIP8brUCPePL0CR8NDvYCQ1n2GxAzUQweJEq8qiGYJTSoxAc2TBobl%2Fd%2BBnZcHb%2BZ6sFjft7ESWyMiZ7ctucMAmB%2FIpqZqB3s8Gw0een5kuCM%2B5%2FFFlmR9j%2B%2F4XXXXFyxg1GHaRw7ZWP%2FNbpzlvTzyEbwxpyhNiIm3MLUUhFAtW8pjzwRM47MuPbxVfkfYEYmAAalThiXWloAF7fbfw24Lryi%2FKhqUvT6o2Lv9HwNx3SgpCkkSp4VAH5fidt%2FXmjnXUTJwKBFaVNl0eFKPfqbYBXhjRb3EuCK%2FdYQuzteggxPKBsIZ7XsaRGzU%2BETDKs%2Fg0kFoZOeUhvix4dC0m%2FXa9o8Xlu2FyW3Ih4A854icCZFCrlqiLClMDk9F%2BTtQMZGQNeS4g5EgHXP2sEFMe964POspIaVweawkQeqxIGzQ%2FSSuI01CMKjQsLtL2rgOYAzx0y3qsMwF7LFaQgU4IiA69TynfM%2Bpr5BRf7HlES1G6CO5QGqMEv0%2Ft5tKsHcMdDPC%2Fm75Eh%2F2xNW5B0DHTIVeVmyeriO2uIi5wJB70pkTHsUKEjFdTa7Pk0nhKjQOYaXkphPcibuVQiyXqFzChE%2Fr3GWTyb1GJ09Dg1Ubz7s9VGywS5b8VBknr1IJ43er%2ByOBV3uFKp54hVMd4szRCr4jDKwMbPBjqPAX3AwhayXm%2FDa%2BKr%2FpV%2BbHLKD%2Fsnk3iMz2jntJ6d62JfOF1x%2BKTt1RvBItniWWY%2BEUb8mtkOdg4G5HzggXzqhwlrI3c0%2FDYEtqTC%2FCVMeZjYXDhEmORvH%2B3wegyBVE0h7QnGPkuWqhnYut9pwBQqCz2LCJNo0cKfur8tqulr7DAF4Pa2LhLwS3Gclcup5Lhw&X-Amz-Signature=e047173f149f7fd263f95ff77ceecaa14ec28978a523cee35d73a4079e671ed1&X-Amz-SignedHeaders=host&response-content-disposition=attachment)

Participant Data Summary

 ![](https://brainfish-storage-prod.s3-accelerate.amazonaws.com/uploads/7a70b873-daef-4e33-9c87-d5d8fb440174/17bd6821-fcf7-461e-bce0-e6b164a47bcc/image.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=ASIAUPPN5IL3TK6VXJ6T%2F20260429%2Fus-east-2%2Fs3%2Faws4_request&X-Amz-Date=20260429T090512Z&X-Amz-Expires=3000&X-Amz-Security-Token=IQoJb3JpZ2luX2VjECYaCXVzLWVhc3QtMiJIMEYCIQCpY8u7enOD8YeZiMUWrdsvlv8S%2FAWzY0ixPUq02TyJcQIhALaDhqZg%2B%2BGUY3wQGg95a221%2BazAaISK9HHVBFCqsQ8iKuYFCO%2F%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FwEQAhoMMzA4MTI1OTc1Mjg3Igy1qoT%2Fiq%2Fdf6xk%2BtUqugWBJPR0KIIwv2ILT%2BfTLN9xFGidkh39rHVSMLY%2FZHwPwfirbqOI7lEs1CpnQXtkDgBKFBSAaZSB9mDVf4RLNoIhpJp%2BtIHGWJa5Ksz7rMh2enCSSp0ldWuQTn%2FEkaz0XMvaxmxa6GRl9baHlT6bjg%2Fvf%2B3ogDbfJFx86X1ofSy%2F2bziu4m%2BSLhXiogJ808WI7x7hhV4shYl0o0WaZvjXVY6f8zHcqiocdViTrGt1Asnqlhd0rIs8XQHeGO8dl18GcIig7XKnleM1wVKKIP8brUCPePL0CR8NDvYCQ1n2GxAzUQweJEq8qiGYJTSoxAc2TBobl%2Fd%2BBnZcHb%2BZ6sFjft7ESWyMiZ7ctucMAmB%2FIpqZqB3s8Gw0een5kuCM%2B5%2FFFlmR9j%2B%2F4XXXXFyxg1GHaRw7ZWP%2FNbpzlvTzyEbwxpyhNiIm3MLUUhFAtW8pjzwRM47MuPbxVfkfYEYmAAalThiXWloAF7fbfw24Lryi%2FKhqUvT6o2Lv9HwNx3SgpCkkSp4VAH5fidt%2FXmjnXUTJwKBFaVNl0eFKPfqbYBXhjRb3EuCK%2FdYQuzteggxPKBsIZ7XsaRGzU%2BETDKs%2Fg0kFoZOeUhvix4dC0m%2FXa9o8Xlu2FyW3Ih4A854icCZFCrlqiLClMDk9F%2BTtQMZGQNeS4g5EgHXP2sEFMe964POspIaVweawkQeqxIGzQ%2FSSuI01CMKjQsLtL2rgOYAzx0y3qsMwF7LFaQgU4IiA69TynfM%2Bpr5BRf7HlES1G6CO5QGqMEv0%2Ft5tKsHcMdDPC%2Fm75Eh%2F2xNW5B0DHTIVeVmyeriO2uIi5wJB70pkTHsUKEjFdTa7Pk0nhKjQOYaXkphPcibuVQiyXqFzChE%2Fr3GWTyb1GJ09Dg1Ubz7s9VGywS5b8VBknr1IJ43er%2ByOBV3uFKp54hVMd4szRCr4jDKwMbPBjqPAX3AwhayXm%2FDa%2BKr%2FpV%2BbHLKD%2Fsnk3iMz2jntJ6d62JfOF1x%2BKTt1RvBItniWWY%2BEUb8mtkOdg4G5HzggXzqhwlrI3c0%2FDYEtqTC%2FCVMeZjYXDhEmORvH%2B3wegyBVE0h7QnGPkuWqhnYut9pwBQqCz2LCJNo0cKfur8tqulr7DAF4Pa2LhLwS3Gclcup5Lhw&X-Amz-Signature=101c5c22282a63985d94cd63d5809adda41382732af2099588eaff14388397f6&X-Amz-SignedHeaders=host&response-content-disposition=attachment)

Worker Data Summary

 ![](https://brainfish-storage-prod.s3-accelerate.amazonaws.com/uploads/7a70b873-daef-4e33-9c87-d5d8fb440174/51d8ddab-abcb-4fe1-89ed-bef6ed7e7351/image.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=ASIAUPPN5IL3TK6VXJ6T%2F20260429%2Fus-east-2%2Fs3%2Faws4_request&X-Amz-Date=20260429T090512Z&X-Amz-Expires=3000&X-Amz-Security-Token=IQoJb3JpZ2luX2VjECYaCXVzLWVhc3QtMiJIMEYCIQCpY8u7enOD8YeZiMUWrdsvlv8S%2FAWzY0ixPUq02TyJcQIhALaDhqZg%2B%2BGUY3wQGg95a221%2BazAaISK9HHVBFCqsQ8iKuYFCO%2F%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FwEQAhoMMzA4MTI1OTc1Mjg3Igy1qoT%2Fiq%2Fdf6xk%2BtUqugWBJPR0KIIwv2ILT%2BfTLN9xFGidkh39rHVSMLY%2FZHwPwfirbqOI7lEs1CpnQXtkDgBKFBSAaZSB9mDVf4RLNoIhpJp%2BtIHGWJa5Ksz7rMh2enCSSp0ldWuQTn%2FEkaz0XMvaxmxa6GRl9baHlT6bjg%2Fvf%2B3ogDbfJFx86X1ofSy%2F2bziu4m%2BSLhXiogJ808WI7x7hhV4shYl0o0WaZvjXVY6f8zHcqiocdViTrGt1Asnqlhd0rIs8XQHeGO8dl18GcIig7XKnleM1wVKKIP8brUCPePL0CR8NDvYCQ1n2GxAzUQweJEq8qiGYJTSoxAc2TBobl%2Fd%2BBnZcHb%2BZ6sFjft7ESWyMiZ7ctucMAmB%2FIpqZqB3s8Gw0een5kuCM%2B5%2FFFlmR9j%2B%2F4XXXXFyxg1GHaRw7ZWP%2FNbpzlvTzyEbwxpyhNiIm3MLUUhFAtW8pjzwRM47MuPbxVfkfYEYmAAalThiXWloAF7fbfw24Lryi%2FKhqUvT6o2Lv9HwNx3SgpCkkSp4VAH5fidt%2FXmjnXUTJwKBFaVNl0eFKPfqbYBXhjRb3EuCK%2FdYQuzteggxPKBsIZ7XsaRGzU%2BETDKs%2Fg0kFoZOeUhvix4dC0m%2FXa9o8Xlu2FyW3Ih4A854icCZFCrlqiLClMDk9F%2BTtQMZGQNeS4g5EgHXP2sEFMe964POspIaVweawkQeqxIGzQ%2FSSuI01CMKjQsLtL2rgOYAzx0y3qsMwF7LFaQgU4IiA69TynfM%2Bpr5BRf7HlES1G6CO5QGqMEv0%2Ft5tKsHcMdDPC%2Fm75Eh%2F2xNW5B0DHTIVeVmyeriO2uIi5wJB70pkTHsUKEjFdTa7Pk0nhKjQOYaXkphPcibuVQiyXqFzChE%2Fr3GWTyb1GJ09Dg1Ubz7s9VGywS5b8VBknr1IJ43er%2ByOBV3uFKp54hVMd4szRCr4jDKwMbPBjqPAX3AwhayXm%2FDa%2BKr%2FpV%2BbHLKD%2Fsnk3iMz2jntJ6d62JfOF1x%2BKTt1RvBItniWWY%2BEUb8mtkOdg4G5HzggXzqhwlrI3c0%2FDYEtqTC%2FCVMeZjYXDhEmORvH%2B3wegyBVE0h7QnGPkuWqhnYut9pwBQqCz2LCJNo0cKfur8tqulr7DAF4Pa2LhLwS3Gclcup5Lhw&X-Amz-Signature=a24c38facc75d26069b41f24b9cc06c3cf7110360f33c63f7b7c8f0fffed81b8&X-Amz-SignedHeaders=host&response-content-disposition=attachment)

Destination Data Summary

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🚀 Software Release Overview: 16.84.00 🚀

🚀 Software Release Overview: 16.83.00 🚀

🚀 Software Release Overview: 16.82.00 🚀

🚀 Software Release Overview: 16.81.00🚀

🚀 Software Release Overview: 16.80.00-01-02🚀

🚀 Software Release Overview: 16.79.00🚀

🚀 Software Release Overview: 16.78.00🚀

🚀 Software Release Overview: 16.77.00🚀

🚀 Software Release Overview: 16.76.00🚀

🚀 Software Release Overview: 16.75.00🚀

🚀 Software Release Overview: 16.74.00🚀

🚀 Software Release Overview: 16.73.00🚀 

🚀 Software Release Overview: 16.72.00🚀 

2026

Message Centre - CareMaster release notes

15/01/21 Release Notes

26/7/21 Release Notes

8/6/21 Release Notes

27/9/21 Release Notes

31/12/21 Release Notes

2021

V16.01

V16.0

6/6/22 Release Notes

18/5/22 CareMaster Release Notes

V15.25

5/7/22 CareMaster Release Notes

V15.23.0

21/4/22 Release Notes

V15.22.0

V 15.24

1/8/22 CareMaster Release Notes

2022

CareMaster Web Portal Notifications

🚀 Software Release Overview: 16.64🚀

🚀 Software Release Overview: 16.63.20 - LTS🚀

🚀 Software Release Overview: 16.63🚀

🚀 Software Release Overview: 16.62🚀

🚀 Software Release Overview: 16.70🚀 

🚀 Software Release Overview: 16.71🚀 

🚀 Software Release Overview: 16.69🚀

🚀 Software Release Overview: 16.68🚀

🚀 Software Release Overview: 16.67🚀

🚀 Software Release Overview: 16.66🚀

🚀 Software Release Overview: 16.65🚀

🚀 Software Release Overview: 16.64🚀 Worker App Release

🚀 Software Release Overview: 16.61🚀

🚀 Software Release Overview: 16.60🚀

🚀 Software Release Overview: 16.59🚀

🚀 Software Release Overview: 16.58🚀

🚀 Software Release Overview: 16.57🚀

🚀 Software Release Overview: 16.56🚀

🚀 Software Release Overview: 16.55🚀

🚀 Software Release Overview: 16.54🚀

🚀 Software Release Overview: 16.53🚀

🚀 Software Release Overview: 16.52🚀

2025

🚀 Software Release Overview: 16.36 🚀 

🚀 Software Release Overview: 16.51🚀

🚀 Software Release Overview: 16.50🚀

🚀 Software Release Overview: 16.49 🚀

🚀 Software Release Overview: 16.48 🚀

🚀 Software Release Overview: 16.47 🚀

🚀 Software Release Overview: 16.46 🚀

🚀 Software Release Overview: 16.45 🚀

🚀 Software Release Overview: 16.44 🚀

🚀 Software Release Overview: 16.43 🚀

🚀 Software Release Overview: 16.42 🚀 

🚀 Software Release Overview: 16.41 🚀 

🚀 Software Release Overview: 16.40 🚀 

🚀 Software Release Overview: 16.39 🚀 

🚀 Software Release Overview: 16.38 🚀 

🚀 Software Release Overview: 16.37 🚀

🚀 Software Release Overview: 16.35 🚀

🚀 Software Release Overview: 16.34 🚀

🚀 Software Release Overview: 16.33 🚀

🚀 Software Release Overview: 16.32 🚀

🚀 Software Release Overview: 16.31 🚀

🚀 Software Release Overview: 16.30 🚀

🎉 Software Release Overview 16.29 🎉 

🎉 Software Release Overview 16.27 & 16.28🎉 

🚀 Software Release Overview: 16.26 🚀

🚀 Software Release Overview: 16.25 🚀 

🚀 Software Release Overview: 16.24 🚀

🚀 Software Release Overview: 16.23 🚀

🚀 Software Release Overview: 16.22 🚀

🚀 Software Release Overview: 16.21 🚀

19/03/2024🎉 Worker App Update 🎉

2024

v16.09

v16.08

v16.15

v 16.07

Release Notes 16.17

Release Notes 16.18

Release Notes 16.19

Release Notes 16.20

v16.10

v16.11

2023

CareMaster Release Notes

Actions for CareMaster Aged-Care Providers Transitioning from Home Care Packages (HCP) to Support at Home (SaH)

User Guide: Worker App Guide for Workers

Case Notes within the App

What is my app PIN?

User Guide: Worker App Guide for Admins

Why can I not see Participant documents on the Worker App?

How to Clear App Cache & Data for Android?

Worker App

User Guide: Client App - Participant & Family Guide

User Guide: Client App - Provider Guide

Client App

CareMaster Mobile Apps

CareMaster Data Export

How to Request CareMaster Training

How to send emails from a different email address?

How to request a CareMaster Software Update?

Understanding CareMaster Licences

Feature Request Form Update

How to Clear Google Chrome Browser Cache?

General

Step 1: NDIS Service Import

Step 2: CareMaster Configuration & Rostering

Xero Integration, Payroll & Invoicing

MYOB Integration, Payroll & Invoicing

KeyPay Integration, Payroll

Reckon Integration, Payroll & Invoicing

Step 3: Financial Integration

Step 4: NDIS Export Process (Registered NDIS Providers)

Advanced Rostering - SIL Houses (Optional)

Coordination of Support (Optional)

Guided Onboarding

Passwords reset and activation emails

Error - Support start time must be before end time

Updating a shift to overnight/active overnight

Why am I missing timesheets?

Why am I getting kicked out of CareMaster desktop?

Why are kilometers missing from a timesheet?

How to stop a service showing on the roster or being included in roster emailed to the participant.

Why does the support on the Worker app not allow me to add kilometers?

CSRF token mismatch

How to Contact the Customer Care Team for Support

Top Troubleshooting FAQ's

Company Message Centre

How to submit a feature request

Home Page

Logging In

How To Reset A Password?

Home

Alerts User Guide

How to hide certain alerts?

Alerts

How to check over reported DEX data? 

What is the CHSP reporting process?

How to create a new client record from a My Aged Care client record snapshot?

CHSP service List and Mandatory Reporting Required from 1 July 2025

CHSP Participant Guides

How to Send SMS/Email Reminders to Clients?

User Guide: Bulk Assigning and Unassigning of Participants and Workers

How to create new Agencies

User Guide: Recording Medication Usage for Participants

How to change what shows on the Participant List page?

Participant/Client Leave Requests

NDIS Splitting Participant funding into different Budgets

The Participant Profile User Guide

How to Manage Participant Funding Limits

Service Agreements

Adding HCP Km's to a Support and a HCP Statement

How to email a HCP statement to a client?

How to add an adjustment to a generated HCP statement?

Understanding your HCP Statement

HCP Subsidy Increase 01.10.2025

How to regenerate a HCP statement after adjustments?

How to generate a HCP statement for a client?

How can I add HCP leave for a client?

User Guide: HCP Funded Participants Setup Guide

HCP Participant Guides

How to create a new participant or client

How to use case notes

Participants

How to Email Rosters to Workers?

Unassigned Supports - Coordinators and Vehicles rosters views

How to customise the Roster view

Service Organisation Roster view

How to Email Rosters to Participant?

Roster Page User Guide

Using The Roster Optimiser - Single Support

Using The Roster Optimiser - Bulk Optimise

Participant Data Setup

Locations & Destinations

Worker Data Setup

Checklist

Roster Optimiser

How to resolve email authentication errors when emailing?

Roster

What access does each user level have?

Staff/Volunteers

🚀 Software Release Overview: 16.84.00 🚀

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