When creating or updating supports you may see the following error message

When creating or updating supports you may see the following error message


 ![](https://brainfish-storage-prod.s3-accelerate.amazonaws.com/uploads/7a502a36-a6a5-4a90-ba62-fb87fb401690/041036ae-5b78-4922-aa57-09b6eed6ad13/image.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=ASIAUPPN5IL3TSMZCALU%2F20260414%2Fus-east-2%2Fs3%2Faws4_request&X-Amz-Date=20260414T200747Z&X-Amz-Expires=3000&X-Amz-Security-Token=IQoJb3JpZ2luX2VjEMf%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FwEaCXVzLWVhc3QtMiJGMEQCIBe9rlSdn8HeKX46jkcC2897LB7cx3l67HWrI%2Bt%2FjUbdAiAJF318yR7V54xrpBl6pTBiwWlSiz3SjUy%2FaVjTb5nkDSrmBQiQ%2F%2F%2F%2F%2F%2F%2F%2F%2F%2F8BEAIaDDMwODEyNTk3NTI4NyIM31x0LFYTNGQRjyvwKroF362pyHh4nOadp2UWO%2BrHOKkma4gLateQb%2Fbga6ipe2f2spyAbXLRTvxB5cLQ%2BEo6bIlZrMPtEHRDPBh4l%2BOJhod5WFxmw6pzPucfGZ%2F%2Fd2yaiLxhl9e5466YUH9yGX6vWcwxkODCA%2FB5MbmgaUW2ls0za0Eun%2FNWEmOeVCmmUjqXkdsmE1IT03iEaRLTCKDqePJaoZhPNarkiLuAl37qCZ%2Bgq7FLb1gZSA9OtPfzp0przM9qNnVOlXOGaykyhb4MgfiucNKDe5dsmtpSNTCrgD72ijKRDeYCXjG36oZX%2Bhj2gw%2FUgLVhUPCuXrtdS%2FDfQP%2BbK0NrUdgYqWLYv9khaLgKjQ92eQvd3PQHHVx9CITJLs3gjP1KeSPFhomuIXNutlu4TM%2FKFNd8XNSa68FYC6gZUYxe7urPHGsAleh7zr816qWHQ9kr1Y3uHnNu8XHy%2B7U9%2FTnd01Q1Ir8k987sD2UZvY02XiMdkiVSaAu0nYmrPF6FiE9mQUD74ay7MxZlOQ65OlRbdEHt6U8RZstwOm6l4YdSKYHd6rRVZ%2Balz8rbXAT34vl8pIutKBOBT7PjsgIYF1Im6Zabk939P2rdmdmcq2YbfWpWSFbiSBOHRGmQvbKHvzhBwrdzrYPmyGEIRNArc8JIJO%2Fullc3LMqFdefZOck1YkURkSulKeBHl9c0ezGSBsTw2tHSrSEFc%2FQTzHaQwj8dTx132MwS%2FT4b3PuKm%2B3lR5trbqE0sf%2BW57Li3NDwi34LBY2T2eCuiOGo%2BSH4fA2xllzzm9npiUzj8yko4FYV4v77LxwCgqAlFBSHETR4lBZ3w6NAzT6tibewGYb3lGH2mbyn0uzrwqKGZxzYzjllnALjcAmiO0QBiDykzZbiXkE1AOnwdfFOKCWnouB9Iqq5QV6%2Bvx7z7mHrnESjP0q8F41ITbEw2qX5zgY6kQFKtep9busoCnxci33rB83LbkDvVmBHO4YdhBFlchnQS2j3dg9HSj4s%2FM68NDMT2hi4Q3n1NMcKHDWDrqYNtGGCb4SQc541pIir4%2BYhyMc%2BWQEr8fdzSOFAZ3uPKQy%2BVUU3a8zFI4j%2BmvWcFB2L7S%2F4boNxUWcy8Xz6MBfUO%2BeiGSOdUAl7cVaKh7CobJeOOAkP&X-Amz-Signature=99840cc81828328b990a50a4bdf48c367c12e7c81cae93d8d37817a86ea4f35f&X-Amz-SignedHeaders=host&response-content-disposition=attachment " =416x93")


This message will appear when you select a start time on one day and enter the end time as the day after and the support you are selecting is not marked as an overnight support.


 ![](https://brainfish-storage-prod.s3-accelerate.amazonaws.com/uploads/7a502a36-a6a5-4a90-ba62-fb87fb401690/927ba3f7-e9e6-4f9b-ba17-9dc6709d61f8/image.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=ASIAUPPN5IL3TSMZCALU%2F20260414%2Fus-east-2%2Fs3%2Faws4_request&X-Amz-Date=20260414T200747Z&X-Amz-Expires=3000&X-Amz-Security-Token=IQoJb3JpZ2luX2VjEMf%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FwEaCXVzLWVhc3QtMiJGMEQCIBe9rlSdn8HeKX46jkcC2897LB7cx3l67HWrI%2Bt%2FjUbdAiAJF318yR7V54xrpBl6pTBiwWlSiz3SjUy%2FaVjTb5nkDSrmBQiQ%2F%2F%2F%2F%2F%2F%2F%2F%2F%2F8BEAIaDDMwODEyNTk3NTI4NyIM31x0LFYTNGQRjyvwKroF362pyHh4nOadp2UWO%2BrHOKkma4gLateQb%2Fbga6ipe2f2spyAbXLRTvxB5cLQ%2BEo6bIlZrMPtEHRDPBh4l%2BOJhod5WFxmw6pzPucfGZ%2F%2Fd2yaiLxhl9e5466YUH9yGX6vWcwxkODCA%2FB5MbmgaUW2ls0za0Eun%2FNWEmOeVCmmUjqXkdsmE1IT03iEaRLTCKDqePJaoZhPNarkiLuAl37qCZ%2Bgq7FLb1gZSA9OtPfzp0przM9qNnVOlXOGaykyhb4MgfiucNKDe5dsmtpSNTCrgD72ijKRDeYCXjG36oZX%2Bhj2gw%2FUgLVhUPCuXrtdS%2FDfQP%2BbK0NrUdgYqWLYv9khaLgKjQ92eQvd3PQHHVx9CITJLs3gjP1KeSPFhomuIXNutlu4TM%2FKFNd8XNSa68FYC6gZUYxe7urPHGsAleh7zr816qWHQ9kr1Y3uHnNu8XHy%2B7U9%2FTnd01Q1Ir8k987sD2UZvY02XiMdkiVSaAu0nYmrPF6FiE9mQUD74ay7MxZlOQ65OlRbdEHt6U8RZstwOm6l4YdSKYHd6rRVZ%2Balz8rbXAT34vl8pIutKBOBT7PjsgIYF1Im6Zabk939P2rdmdmcq2YbfWpWSFbiSBOHRGmQvbKHvzhBwrdzrYPmyGEIRNArc8JIJO%2Fullc3LMqFdefZOck1YkURkSulKeBHl9c0ezGSBsTw2tHSrSEFc%2FQTzHaQwj8dTx132MwS%2FT4b3PuKm%2B3lR5trbqE0sf%2BW57Li3NDwi34LBY2T2eCuiOGo%2BSH4fA2xllzzm9npiUzj8yko4FYV4v77LxwCgqAlFBSHETR4lBZ3w6NAzT6tibewGYb3lGH2mbyn0uzrwqKGZxzYzjllnALjcAmiO0QBiDykzZbiXkE1AOnwdfFOKCWnouB9Iqq5QV6%2Bvx7z7mHrnESjP0q8F41ITbEw2qX5zgY6kQFKtep9busoCnxci33rB83LbkDvVmBHO4YdhBFlchnQS2j3dg9HSj4s%2FM68NDMT2hi4Q3n1NMcKHDWDrqYNtGGCb4SQc541pIir4%2BYhyMc%2BWQEr8fdzSOFAZ3uPKQy%2BVUU3a8zFI4j%2BmvWcFB2L7S%2F4boNxUWcy8Xz6MBfUO%2BeiGSOdUAl7cVaKh7CobJeOOAkP&X-Amz-Signature=0718451dfa3809d6cf36b39375ccc230543c26c20ea532c403346642aee7c700&X-Amz-SignedHeaders=host&response-content-disposition=attachment " =832x60")


For a support to start on one day and end on the next you need to select a support with a service that is marked as overnight.


You can check if the service you have selected is an overnight service by viewing the information as shown below

 ![](https://brainfish-storage-prod.s3-accelerate.amazonaws.com/uploads/7a502a36-a6a5-4a90-ba62-fb87fb401690/9063f356-2dcd-402d-a381-600f6ffe4fec/image.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=ASIAUPPN5IL3TSMZCALU%2F20260414%2Fus-east-2%2Fs3%2Faws4_request&X-Amz-Date=20260414T200747Z&X-Amz-Expires=3000&X-Amz-Security-Token=IQoJb3JpZ2luX2VjEMf%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FwEaCXVzLWVhc3QtMiJGMEQCIBe9rlSdn8HeKX46jkcC2897LB7cx3l67HWrI%2Bt%2FjUbdAiAJF318yR7V54xrpBl6pTBiwWlSiz3SjUy%2FaVjTb5nkDSrmBQiQ%2F%2F%2F%2F%2F%2F%2F%2F%2F%2F8BEAIaDDMwODEyNTk3NTI4NyIM31x0LFYTNGQRjyvwKroF362pyHh4nOadp2UWO%2BrHOKkma4gLateQb%2Fbga6ipe2f2spyAbXLRTvxB5cLQ%2BEo6bIlZrMPtEHRDPBh4l%2BOJhod5WFxmw6pzPucfGZ%2F%2Fd2yaiLxhl9e5466YUH9yGX6vWcwxkODCA%2FB5MbmgaUW2ls0za0Eun%2FNWEmOeVCmmUjqXkdsmE1IT03iEaRLTCKDqePJaoZhPNarkiLuAl37qCZ%2Bgq7FLb1gZSA9OtPfzp0przM9qNnVOlXOGaykyhb4MgfiucNKDe5dsmtpSNTCrgD72ijKRDeYCXjG36oZX%2Bhj2gw%2FUgLVhUPCuXrtdS%2FDfQP%2BbK0NrUdgYqWLYv9khaLgKjQ92eQvd3PQHHVx9CITJLs3gjP1KeSPFhomuIXNutlu4TM%2FKFNd8XNSa68FYC6gZUYxe7urPHGsAleh7zr816qWHQ9kr1Y3uHnNu8XHy%2B7U9%2FTnd01Q1Ir8k987sD2UZvY02XiMdkiVSaAu0nYmrPF6FiE9mQUD74ay7MxZlOQ65OlRbdEHt6U8RZstwOm6l4YdSKYHd6rRVZ%2Balz8rbXAT34vl8pIutKBOBT7PjsgIYF1Im6Zabk939P2rdmdmcq2YbfWpWSFbiSBOHRGmQvbKHvzhBwrdzrYPmyGEIRNArc8JIJO%2Fullc3LMqFdefZOck1YkURkSulKeBHl9c0ezGSBsTw2tHSrSEFc%2FQTzHaQwj8dTx132MwS%2FT4b3PuKm%2B3lR5trbqE0sf%2BW57Li3NDwi34LBY2T2eCuiOGo%2BSH4fA2xllzzm9npiUzj8yko4FYV4v77LxwCgqAlFBSHETR4lBZ3w6NAzT6tibewGYb3lGH2mbyn0uzrwqKGZxzYzjllnALjcAmiO0QBiDykzZbiXkE1AOnwdfFOKCWnouB9Iqq5QV6%2Bvx7z7mHrnESjP0q8F41ITbEw2qX5zgY6kQFKtep9busoCnxci33rB83LbkDvVmBHO4YdhBFlchnQS2j3dg9HSj4s%2FM68NDMT2hi4Q3n1NMcKHDWDrqYNtGGCb4SQc541pIir4%2BYhyMc%2BWQEr8fdzSOFAZ3uPKQy%2BVUU3a8zFI4j%2BmvWcFB2L7S%2F4boNxUWcy8Xz6MBfUO%2BeiGSOdUAl7cVaKh7CobJeOOAkP&X-Amz-Signature=e35d04bd97f49b23a75b34b5484d87f8d892eb4c3aaacd316c0e4b7cc02a8244&X-Amz-SignedHeaders=host&response-content-disposition=attachment)

Error - Support start time must be before end time

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Error - Support start time must be before end time

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