If you need assistance, please use the link that was provided to you during your Discovery Session or email us at onboarding@caremaster.com.au for any questions.

If you need assistance, please use the link that was provided to you during your Discovery Session or email us at onboarding@caremaster.com.au for any questions.


Support coordination helps you to make the best use of your supports in plan. Support coordination is a capacity building support which helps you to:

* Understand and use you NDIS plan to pursue your goals
* Connect you with NDIS providers, community, mainstream and other government services
* Build your confidence and skills to use and coordinate your supports.


CareMaster can help you accurately Capture this information and Generate Invoices for Billable time.


These video’s below, outline the Case Note Setup, Creation and Reporting process within CareMaster.

| **Coordination of Support** | **Duration** |
|----|----|
| Service Organisation Setup and Line Item Upload / Import   | 2:42 |
| Case Note Setup & Creating Case Notes | 4:01 |
| Reporting | 2:30 |


This video will guide you to create a Service Organisation to upload your Support Coordination Line Items into.

[Support Coordination Imports 576x324](https://brainfish-storage-prod.s3-accelerate.amazonaws.com/uploads/7a70b873-daef-4e33-9c87-d5d8fb440174/b772aa12-6d8e-4118-a1db-8f0e27ccc48c/Support%20Coordination_%20Imports.mp4?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=ASIAUPPN5IL34JICXS4E%2F20260414%2Fus-east-2%2Fs3%2Faws4_request&X-Amz-Date=20260414T121225Z&X-Amz-Expires=3000&X-Amz-Security-Token=IQoJb3JpZ2luX2VjEMH%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FwEaCXVzLWVhc3QtMiJIMEYCIQCN%2FBux4R6LOxu96OwBgsOd32wyXSRa3aJAbbUKu7EYSwIhAIoElfgIGj8dOa%2FKCzUiI7AFpAZWlcV8eaeyg33Bg1WcKuYFCIr%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FwEQAhoMMzA4MTI1OTc1Mjg3Igy4NHP5dBimyyMDJxgqugXzR6t%2FQTFhuX%2FC1r7i%2BbkostmRKpVu1Ow5QRPkWPN4TbxL%2FMbLjz19W7PLJrxHCnYQEE1QHG7OQEWJ%2F4E9kDmKkWDsyBZ%2BrY72AZClwkVr004WRYCl%2BTMaoXd1fpz5Yw6MZAtoTvmTKR4VXgr2rF03t%2FkqbSA1AOce4VtKPBNINDF5KRucR6YQ873RMyzPG61mM%2FE1lj8EfGj8umrpho%2BQp%2F81AjzhnTOtGjWhdjD8%2BH94PsJ%2FH6YU%2F%2BlB92p%2BU5nEqnpjBQe%2F6G6v03TRyJAB5ZJ15DelS0Cv60bx1%2Fuse%2Fn5GJUR3y%2FTURAH79KsfxZGwET9q2wLLNuTF2cBAMe81dBKDaDd85tQbvEEMA6kk%2B%2BGcT8g2M%2F2R0dfgKBod0gKihgzOTBt6RS1SzTqEQnP9o9QWD8HUol7dMDXf2ar3gFTgu53xGqkw8wY0GrU6UdOSgubMon7meQbMZd0f%2BOrdQGGWxnQOsiXSrgfQ%2FD6ba9xE5MIPaEo6EvQ8fww%2FHO6tL6PHpUIrixR0O6leIuJnDv6hYK1vhQBmz3K6RvSemJB8hAbZNooxVwTAce46sWA2iEQSDWKEkB2b2tZun1UtMl4cYovR4eWRbTRw4i0hINm%2FQ2Pr%2Fxff4hUFMZUNL1vjszhxeV%2F2cCwKTg4bfuzXruRFI8cUiy%2FyaWCZAIGCA4kPVfAXhYP7WoE8AQ75YpdtZg%2Fcozfm1oNhDH%2FDpNjJ9FswBEyqs2G8boBw4E%2BpUTIXBIiXLDfWFTX8FbnWR%2FBoY%2Fw1JO5833qvWX4Vte8d85o6QTs%2BsVMMN63zxgV%2F4jpLm7wFRGeome6tMkCM6sLxwuiXCyFllK%2BbdClDyRf974mXoq0ePEorLEKmF1J5CNSA4YwrgwQo%2FKda59kcWN6pDemetJ1543gJrhIgBperK4dOQHD5uAjcTDR%2BvfOBjqPAWy4%2F8zewywyzh1Ag0sstoCTO94YDd7edOZRnYp%2FMdHqcrUtg%2BrDPNNz8s3SBRegqs2GNLi%2FQq9mz%2BDA9zNnNQvHhYWnTBS2hHyEAfS2SDX8wgOyrlEitagFfIQlhDZoCrC1aeSywsEq7aseH8mlFSz30fjE89DIUyKksMzORj9pJLIehQ96DclM3w9e0gk2&X-Amz-Signature=d58420cacb5c263c1155cefa6a6f33daa3c2b991214ea412425760dd20d3dac8&X-Amz-SignedHeaders=host&response-content-disposition=attachment)


This video will assist you in Configuring a Case Note for Support Coordination and show you how to log a billable Case Note against a Participant.

[Support Coordination Case Note Config 576x324](https://brainfish-storage-prod.s3-accelerate.amazonaws.com/uploads/7a70b873-daef-4e33-9c87-d5d8fb440174/13785c0b-f3df-49e8-9dc7-7fdc2e1db628/Support%20Coordination_%20Case%20Note%20Config%20%281%29.mp4?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=ASIAUPPN5IL34JICXS4E%2F20260414%2Fus-east-2%2Fs3%2Faws4_request&X-Amz-Date=20260414T121225Z&X-Amz-Expires=3000&X-Amz-Security-Token=IQoJb3JpZ2luX2VjEMH%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FwEaCXVzLWVhc3QtMiJIMEYCIQCN%2FBux4R6LOxu96OwBgsOd32wyXSRa3aJAbbUKu7EYSwIhAIoElfgIGj8dOa%2FKCzUiI7AFpAZWlcV8eaeyg33Bg1WcKuYFCIr%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FwEQAhoMMzA4MTI1OTc1Mjg3Igy4NHP5dBimyyMDJxgqugXzR6t%2FQTFhuX%2FC1r7i%2BbkostmRKpVu1Ow5QRPkWPN4TbxL%2FMbLjz19W7PLJrxHCnYQEE1QHG7OQEWJ%2F4E9kDmKkWDsyBZ%2BrY72AZClwkVr004WRYCl%2BTMaoXd1fpz5Yw6MZAtoTvmTKR4VXgr2rF03t%2FkqbSA1AOce4VtKPBNINDF5KRucR6YQ873RMyzPG61mM%2FE1lj8EfGj8umrpho%2BQp%2F81AjzhnTOtGjWhdjD8%2BH94PsJ%2FH6YU%2F%2BlB92p%2BU5nEqnpjBQe%2F6G6v03TRyJAB5ZJ15DelS0Cv60bx1%2Fuse%2Fn5GJUR3y%2FTURAH79KsfxZGwET9q2wLLNuTF2cBAMe81dBKDaDd85tQbvEEMA6kk%2B%2BGcT8g2M%2F2R0dfgKBod0gKihgzOTBt6RS1SzTqEQnP9o9QWD8HUol7dMDXf2ar3gFTgu53xGqkw8wY0GrU6UdOSgubMon7meQbMZd0f%2BOrdQGGWxnQOsiXSrgfQ%2FD6ba9xE5MIPaEo6EvQ8fww%2FHO6tL6PHpUIrixR0O6leIuJnDv6hYK1vhQBmz3K6RvSemJB8hAbZNooxVwTAce46sWA2iEQSDWKEkB2b2tZun1UtMl4cYovR4eWRbTRw4i0hINm%2FQ2Pr%2Fxff4hUFMZUNL1vjszhxeV%2F2cCwKTg4bfuzXruRFI8cUiy%2FyaWCZAIGCA4kPVfAXhYP7WoE8AQ75YpdtZg%2Fcozfm1oNhDH%2FDpNjJ9FswBEyqs2G8boBw4E%2BpUTIXBIiXLDfWFTX8FbnWR%2FBoY%2Fw1JO5833qvWX4Vte8d85o6QTs%2BsVMMN63zxgV%2F4jpLm7wFRGeome6tMkCM6sLxwuiXCyFllK%2BbdClDyRf974mXoq0ePEorLEKmF1J5CNSA4YwrgwQo%2FKda59kcWN6pDemetJ1543gJrhIgBperK4dOQHD5uAjcTDR%2BvfOBjqPAWy4%2F8zewywyzh1Ag0sstoCTO94YDd7edOZRnYp%2FMdHqcrUtg%2BrDPNNz8s3SBRegqs2GNLi%2FQq9mz%2BDA9zNnNQvHhYWnTBS2hHyEAfS2SDX8wgOyrlEitagFfIQlhDZoCrC1aeSywsEq7aseH8mlFSz30fjE89DIUyKksMzORj9pJLIehQ96DclM3w9e0gk2&X-Amz-Signature=34226a2cde4000527d7b1a3f8c97cb3d7a6791833bce6e9fa858f0b0fbf84dfb&X-Amz-SignedHeaders=host&response-content-disposition=attachment)

This Video will guide you to Reporting on your Case Notes and corresponding billable Supports.

[Support Coordination Reporting 576x324](https://brainfish-storage-prod.s3-accelerate.amazonaws.com/uploads/7a70b873-daef-4e33-9c87-d5d8fb440174/521bfc41-aae8-4721-b52a-b8eb0bd45796/Support%20Coordination_%20Reporting.mp4?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=ASIAUPPN5IL34JICXS4E%2F20260414%2Fus-east-2%2Fs3%2Faws4_request&X-Amz-Date=20260414T121225Z&X-Amz-Expires=3000&X-Amz-Security-Token=IQoJb3JpZ2luX2VjEMH%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FwEaCXVzLWVhc3QtMiJIMEYCIQCN%2FBux4R6LOxu96OwBgsOd32wyXSRa3aJAbbUKu7EYSwIhAIoElfgIGj8dOa%2FKCzUiI7AFpAZWlcV8eaeyg33Bg1WcKuYFCIr%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FwEQAhoMMzA4MTI1OTc1Mjg3Igy4NHP5dBimyyMDJxgqugXzR6t%2FQTFhuX%2FC1r7i%2BbkostmRKpVu1Ow5QRPkWPN4TbxL%2FMbLjz19W7PLJrxHCnYQEE1QHG7OQEWJ%2F4E9kDmKkWDsyBZ%2BrY72AZClwkVr004WRYCl%2BTMaoXd1fpz5Yw6MZAtoTvmTKR4VXgr2rF03t%2FkqbSA1AOce4VtKPBNINDF5KRucR6YQ873RMyzPG61mM%2FE1lj8EfGj8umrpho%2BQp%2F81AjzhnTOtGjWhdjD8%2BH94PsJ%2FH6YU%2F%2BlB92p%2BU5nEqnpjBQe%2F6G6v03TRyJAB5ZJ15DelS0Cv60bx1%2Fuse%2Fn5GJUR3y%2FTURAH79KsfxZGwET9q2wLLNuTF2cBAMe81dBKDaDd85tQbvEEMA6kk%2B%2BGcT8g2M%2F2R0dfgKBod0gKihgzOTBt6RS1SzTqEQnP9o9QWD8HUol7dMDXf2ar3gFTgu53xGqkw8wY0GrU6UdOSgubMon7meQbMZd0f%2BOrdQGGWxnQOsiXSrgfQ%2FD6ba9xE5MIPaEo6EvQ8fww%2FHO6tL6PHpUIrixR0O6leIuJnDv6hYK1vhQBmz3K6RvSemJB8hAbZNooxVwTAce46sWA2iEQSDWKEkB2b2tZun1UtMl4cYovR4eWRbTRw4i0hINm%2FQ2Pr%2Fxff4hUFMZUNL1vjszhxeV%2F2cCwKTg4bfuzXruRFI8cUiy%2FyaWCZAIGCA4kPVfAXhYP7WoE8AQ75YpdtZg%2Fcozfm1oNhDH%2FDpNjJ9FswBEyqs2G8boBw4E%2BpUTIXBIiXLDfWFTX8FbnWR%2FBoY%2Fw1JO5833qvWX4Vte8d85o6QTs%2BsVMMN63zxgV%2F4jpLm7wFRGeome6tMkCM6sLxwuiXCyFllK%2BbdClDyRf974mXoq0ePEorLEKmF1J5CNSA4YwrgwQo%2FKda59kcWN6pDemetJ1543gJrhIgBperK4dOQHD5uAjcTDR%2BvfOBjqPAWy4%2F8zewywyzh1Ag0sstoCTO94YDd7edOZRnYp%2FMdHqcrUtg%2BrDPNNz8s3SBRegqs2GNLi%2FQq9mz%2BDA9zNnNQvHhYWnTBS2hHyEAfS2SDX8wgOyrlEitagFfIQlhDZoCrC1aeSywsEq7aseH8mlFSz30fjE89DIUyKksMzORj9pJLIehQ96DclM3w9e0gk2&X-Amz-Signature=8190196c97bbaed6976893a9567ac98848b20049440c18a5e5116c665b43e0ea&X-Amz-SignedHeaders=host&response-content-disposition=attachment)

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