🛠️ Updates & Improvements 🌱

We are pleased to release several system improvements with this release. Please find below a summary of the latest additions.

Summary of Changes 

Participant Contribution Invoicing 

• Participant Contribution Invoicing is now available via Xero integration and export to MYOB. 

• A new summary report showing all Participant Contributions to be collected is available at:  Reporting > Accounts > Participant Invoice Summaries > Support at Home Fees Charged 

Bug Fix 

• An issue where budget data was removed when unlinking a participant from a Services Australia Care Recipient record—but funding limits were not—has been resolved. 

• If you previously linked participants incorrectly, you may need to unlink and relink them to ensure funding limits are corrected. 

 

About Participant Invoices 

To generate participant invoices in CareMaster: 

• You must have Xero or MYOB integration enabled. 

• Alternatively, you can use the new Participant Invoice Summary Report to manually create invoices using your preferred method. 

We’ll also be releasing a new printable, one-page invoice report per participant very soon — more details to come within the next week. 

 

Important: Payment Statement Requirements 

To invoice participant contributions in CareMaster: 

• You must download the Payment Statement XML file for claims processed via the Aged Care Provider Portal and upload it into CareMaster. 

• Final confirmed contribution amounts are sourced directly from the Payment Statement. 

A participant support can only be invoiced in CareMaster if it has been: 

• Exported from CareMaster to CSV with a CareMaster-generated External Reference ID, and 

• Updated with a Payment Statement containing matching External Reference ID data. 

 

Support At Home Invoicing for Xero, MYOB & Export Reports

https://support.caremaster.com.au/en-us/articles/invoicing-for-xero-myob-export-reports-q5cU2mpfIc

Payment Statement Upload & Reconciliation: 

https://support.caremaster.com.au/en-us/articles/payment-statement-upload-reconciliation-vNkhA44sHH