Syncing Services and Service Organisations

The Support at Home program follows a defined service list that specifies the services available to participants and those that fall outside the program’s scope. 

This service list applies to ongoing Support at Home services, the Restorative Care Pathway, and the End-of-Life Pathway.

Having a clear service list ensures that both Support at Home providers and older Australians understand what services are available under the program.

The service list is divided into three categories, each with specific service types and participant contribution arrangements:

• Clinical
• Independence
• Everyday Living

CareMaster has drafted a list of the available services broken down into their categorisation and will be uploading them into your CareMaster for you.

Please note this is draft information as we are awaiting the release of the complete Pricing Guide

Separate service organisations for each Funding Category 

We will add these into your system against their Funding Source – you will need to update the pricing as per your organisations billing practices

In CareMaster go to Participants > Support At Home > Data> Reference Data

This will import the Categories and Service list into your CareMaster as per below:

Each of these has a number of Services included.

*Action - Here you will need to add your Unit Cost for each of the Services you provide

These Services all have an underlying configuration and associations based on the type of service being delivered.

Select the i.e. ‘14 Classifications’ to view a deeper outline of the:

• Wraparounds
• Available to Classifications
• Business Functions
• Home Support Items
• Health Professional Types

With Services that have Wraparounds available, the Wraparounds Default Unit Cost will be able to be added here - Coming Soon

For the time being, add the Unit Type and Unit Cost in the Wraparounds section when creating a new support.

We will cover this in more detail in our Creating a SAH Support guide.

Continue to input the Unit Cost for all your required services. These are now available services to schedule to your Participants.

==**As changes occur in the available Services catalogue, you may need to Re Sync Reference Data again in the future.==

Budget Items & Funding Sources

We have added additional information here as a guide and reference point to the Budget Items with their visible rates;

And the Funding Sources with their claiming sequence;