TRIPS Web - Driver App Pre & Post Departure Inspection Checklists

Overview

The Pre and Post Departure Inspection Checklist feature in the Driver App helps improve vehicle safety, compliance, and maintenance tracking.

With this feature you can:

• Create custom pre-departure and post-departure checklists
• Choose different response types (checkbox, radio button e.g. Yes/No)
• Allow drivers to provide open text feedback
• Automatically email feedback to nominated recipients
• Run a report on all responses using the Custom Report Builder

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Step 1: Set Up Driver Feedback Recipients (Optional but Recommended)

If you would like driver feedback emailed to specific people:

1. Go to Organisation Settings
2. Select Driver App Settings
3. Locate Driver Feedback Recipients
4. Enter the email address(es) of the person/people who should receive feedback notifications
5. Save your changes

Important: Emails are only sent when a driver enters open text feedback. If no feedback is entered, no email will be triggered.

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Step 2: Create Your Pre and Post Departure Questions

To configure your checklists:

1. Go to Organisation Settings
2. Click Manage Driver App Settings
3. Scroll to:
   • Pre-Departure Checklist
   • Post-Departure Checklist
4. Click Add under the relevant section

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Creating a Question

When adding a question, you will:

1. Enter your Question or Title
2. Select the Response Type:
   • Checkbox (tick box)
   • Radio Button

If you choose Radio Button, you will then:

• Define the selectable options (e.g. Yes / No, Pass / Fail, OK / Requires Attention)

Click “Add” to save the question once complete.

Repeat this process to build out your full pre-departure and post-departure checklists.

Editing or removing a question

You can update your checklist at any time:

• Click the pencil icon to edit an existing question
• Click the X icon to remove a question

Changes will apply moving forward and will be reflected the next time drivers complete their inspections.

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Step 3: How It Works for Drivers

Once configured:

• When a driver signs in and starts a run, they will be prompted to complete the Pre-Departure Checklist
• When a driver ends their run, they will be prompted to complete the Post-Departure Checklist

Drivers can:

• Select the required responses
• Enter optional open text feedback

If feedback is entered:

• The responses and the feedback will be emailed to the designated recipients.

If no feedback is entered:

• No email will be sent
• All responses are still stored in the system

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Reporting on Inspection Data

All checklist responses (with or without feedback) are stored in TRIPS and can be accessed via:

Services > Custom Report Builder > JourneyFeedbackItems

This allows you to:

• Review compliance
• Monitor recurring issues
• Track vehicle maintenance trends
• Identify safety concerns early
• 

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Best Practice Tips

• Keep questions clear and concise
• Use simple response options (e.g. Yes/No) where possible