If you need assistance, please use the link that was provided to you during your Discovery Session or email us at onboarding@caremaster.com.au for any questions.

If you need assistance, please use the link that was provided to you during your Discovery Session or email us at onboarding@caremaster.com.au for any questions.


These videos are here to guide you step by step through configuring NDIA Managed Participant Profiles, preparing their Supports for the NDIS Export, and generating the NDIS Export file with all the relevant Support details for the selected date range. 

You'll also learn how to complete the Claims Upload process to mark the paid supports from the NDIS Export as paid in CareMaster. 

Additionally, the videos will show you how to use the Transaction List Export report to streamline your NDIA Participants' remittance process within your integrated financial system.


# **NDIS Export Process**

| **NDIS Export process** | 3:16 |
|----|----|
| **Invoicing the NDIS Exported Supports** | **1:35** |
| **NDIS Claims Upload** | **1:27** |
| **Transaction List Export report** |  **4:19**   |



## The First video is the NDIS Export Process

This includes preparing the Participant Profile and funding information as well as setting up the Worker profile of the exporting user.


[Online Resource](https://support.caremaster.com.au/en-us/articles/ndis-export-invoicing-and-claims-upload-process-sfSazbCWHu#h-step-3-ndis-export-process)

[ 653x367](https://brainfish-storage-prod.s3-accelerate.amazonaws.com/uploads/7a70b873-daef-4e33-9c87-d5d8fb440174/e53f374c-6d30-4ce2-983a-65377e72b511/NDIS%20Exporting.mp4?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=ASIAUPPN5IL3UEO2ODT2%2F20260414%2Fus-east-2%2Fs3%2Faws4_request&X-Amz-Date=20260414T083324Z&X-Amz-Expires=3000&X-Amz-Security-Token=IQoJb3JpZ2luX2VjEL7%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FwEaCXVzLWVhc3QtMiJHMEUCIGmxague2U5HSCKIQGXi5KRH6r1MukPij0xNvb28eKEyAiEAzhzGYBNfUk3xMVkupqvnuO7yvyRLZhTV88sCZU3b9yYq5gUIh%2F%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FARACGgwzMDgxMjU5NzUyODciDN3yBTgTWLNu0HVugCq6BX%2Ff7As1Ic%2FQnCSlIEzIr2l%2BPwf%2BwV%2B7NM4Fe2SLdIXExeMZ%2BhOElR8WNREwKKNLFyskwxcZBuceDo5NfKX4H%2FJisl83KIifNoy1huFTvLsOga%2FY2jKOHjYpon05YO8feG1Sv%2FLrRoInppJRqwlIYZQJ3%2Bj%2BBMh5hEDNTxxdrdrV8cGhNW3jPkj363BnDegrOC%2BjWkWuGoth9W3gUUVVutBGDzHuwUy%2BLReqsDt7npOo85atqy1iihbXyUiSTNmQdlfZuWiL7evBl6Rwqa%2BpcG8ef0qX%2BQRE1B2dNwHyeG%2FvJAvWzQ%2F5vtlc1aOG%2BheoduND09AwmDHYuLM5caZcjuw5zCndEWCQxvcsxYxQkm8CFoH1n8yAY%2F%2Fl5n%2BGz8DaHJEr3938SZTAeQqOfj8QpOrMMRSxYk5z2%2FtAM3Jbs8JK5mDM8EKn69oBpuJ2g3pjicOSjBF9YsUMvY3dlg5TK504jDq%2BF%2BCoVo5lJDTe8dRAkzRYb%2BfmiSEzR%2Beyvk38W9WSn22BQWeW%2BIuQbkSgqUbRscsqM8xu%2BD8OnPeZkmfAvTMxgJx4crd5c7w81DLUFQT7Wm2ZwmqZnvTRqETv4l4xhbJR4n7RxOjdvcYlUFS768%2FM6nMxsA%2FzYkVPghaaswypO5E7%2BKh3aY5FI%2FcpokFBJBg%2Fp8R2EIT9V%2Bk5Rrd594bRw3DUtFNm8ReCeFrCY5H9qDNmvd6g88Itj24Wkqw0%2FnKLxJxipHPbqADIWoB54c2pMPJi6055VVPgVmuktwzZ5zwzLxprZfs2zQiRkPuPt%2BHxwk4%2BgtQ%2BU4%2F3QQ0h2bSEdhQrS9CJtrIMeEm7rj2QW3ImErkt6SVhmL5%2BCdez%2F8HiL03mySvSUsOIdWrGzbNdKHaR8ucyDIOw2C%2Fk69vhT1bKjpxDdYjOqo%2BXeE%2Fa3LIUAfB3JHE3MIyn984GOpABnt5Ky3UnQAbYlsxLcSp9DhQV3ukcRjr8CLszlKa6Wojo3uTZLd3XRqkELxNKw1yxqeEOO4XKBVOZAtlSGKu3Qpg6OJIryhYyWDg2do6m1opqTjHCZFKeZLulBYoJPvAwY%2FYjK8C9LnNOybCsr9YE9UxrkfY%2BKCR8d4%2BVxc4zghe3BiTNIdvt2c5i4h2vApng&X-Amz-Signature=51cfb35090ea05733fb2ceae59a974c31cac6df16f5553b4f398a1bc8d393659&X-Amz-SignedHeaders=host&response-content-disposition=attachment)


## The Second video is - Invoicing the NDIS Exported Supports 

This video will outline how to generate an invoice in your financial system to reflect your NDIS Exported supports.


[Online Resource](https://support.caremaster.com.au/en-us/articles/ndis-export-invoicing-and-claims-upload-process-sfSazbCWHu#h-step-4-invoicing-process)

[ 653x367](https://brainfish-storage-prod.s3-accelerate.amazonaws.com/uploads/7a70b873-daef-4e33-9c87-d5d8fb440174/3a44d07d-c901-482c-9dad-74172f359208/Invoicing%20the%20NDIS%20Exported%20Supports.mp4?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=ASIAUPPN5IL3UEO2ODT2%2F20260414%2Fus-east-2%2Fs3%2Faws4_request&X-Amz-Date=20260414T083324Z&X-Amz-Expires=3000&X-Amz-Security-Token=IQoJb3JpZ2luX2VjEL7%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FwEaCXVzLWVhc3QtMiJHMEUCIGmxague2U5HSCKIQGXi5KRH6r1MukPij0xNvb28eKEyAiEAzhzGYBNfUk3xMVkupqvnuO7yvyRLZhTV88sCZU3b9yYq5gUIh%2F%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FARACGgwzMDgxMjU5NzUyODciDN3yBTgTWLNu0HVugCq6BX%2Ff7As1Ic%2FQnCSlIEzIr2l%2BPwf%2BwV%2B7NM4Fe2SLdIXExeMZ%2BhOElR8WNREwKKNLFyskwxcZBuceDo5NfKX4H%2FJisl83KIifNoy1huFTvLsOga%2FY2jKOHjYpon05YO8feG1Sv%2FLrRoInppJRqwlIYZQJ3%2Bj%2BBMh5hEDNTxxdrdrV8cGhNW3jPkj363BnDegrOC%2BjWkWuGoth9W3gUUVVutBGDzHuwUy%2BLReqsDt7npOo85atqy1iihbXyUiSTNmQdlfZuWiL7evBl6Rwqa%2BpcG8ef0qX%2BQRE1B2dNwHyeG%2FvJAvWzQ%2F5vtlc1aOG%2BheoduND09AwmDHYuLM5caZcjuw5zCndEWCQxvcsxYxQkm8CFoH1n8yAY%2F%2Fl5n%2BGz8DaHJEr3938SZTAeQqOfj8QpOrMMRSxYk5z2%2FtAM3Jbs8JK5mDM8EKn69oBpuJ2g3pjicOSjBF9YsUMvY3dlg5TK504jDq%2BF%2BCoVo5lJDTe8dRAkzRYb%2BfmiSEzR%2Beyvk38W9WSn22BQWeW%2BIuQbkSgqUbRscsqM8xu%2BD8OnPeZkmfAvTMxgJx4crd5c7w81DLUFQT7Wm2ZwmqZnvTRqETv4l4xhbJR4n7RxOjdvcYlUFS768%2FM6nMxsA%2FzYkVPghaaswypO5E7%2BKh3aY5FI%2FcpokFBJBg%2Fp8R2EIT9V%2Bk5Rrd594bRw3DUtFNm8ReCeFrCY5H9qDNmvd6g88Itj24Wkqw0%2FnKLxJxipHPbqADIWoB54c2pMPJi6055VVPgVmuktwzZ5zwzLxprZfs2zQiRkPuPt%2BHxwk4%2BgtQ%2BU4%2F3QQ0h2bSEdhQrS9CJtrIMeEm7rj2QW3ImErkt6SVhmL5%2BCdez%2F8HiL03mySvSUsOIdWrGzbNdKHaR8ucyDIOw2C%2Fk69vhT1bKjpxDdYjOqo%2BXeE%2Fa3LIUAfB3JHE3MIyn984GOpABnt5Ky3UnQAbYlsxLcSp9DhQV3ukcRjr8CLszlKa6Wojo3uTZLd3XRqkELxNKw1yxqeEOO4XKBVOZAtlSGKu3Qpg6OJIryhYyWDg2do6m1opqTjHCZFKeZLulBYoJPvAwY%2FYjK8C9LnNOybCsr9YE9UxrkfY%2BKCR8d4%2BVxc4zghe3BiTNIdvt2c5i4h2vApng&X-Amz-Signature=177e1153e6d6bff12ecf64030c164f78e8ffca7fffc7cc170d6a1376464b8780&X-Amz-SignedHeaders=host&response-content-disposition=attachment)


## The Third video is - NDIS Claims Upload

This video demonstrates how to import the PRODA Payment Remittance Advice file into CareMaster. 

Completing this step ensures that any included supports within the Remittance file are marked as paid in CareMaster. 

[NDIS Claims Upload Process 653x367](https://brainfish-storage-prod.s3-accelerate.amazonaws.com/uploads/7a70b873-daef-4e33-9c87-d5d8fb440174/44d81973-f4b1-4078-89be-dd4f4bf381ac/Claims%20Upload%20process%20for%20NDIS%20Exports%20%281%29.mp4?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=ASIAUPPN5IL3UEO2ODT2%2F20260414%2Fus-east-2%2Fs3%2Faws4_request&X-Amz-Date=20260414T083324Z&X-Amz-Expires=3000&X-Amz-Security-Token=IQoJb3JpZ2luX2VjEL7%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FwEaCXVzLWVhc3QtMiJHMEUCIGmxague2U5HSCKIQGXi5KRH6r1MukPij0xNvb28eKEyAiEAzhzGYBNfUk3xMVkupqvnuO7yvyRLZhTV88sCZU3b9yYq5gUIh%2F%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FARACGgwzMDgxMjU5NzUyODciDN3yBTgTWLNu0HVugCq6BX%2Ff7As1Ic%2FQnCSlIEzIr2l%2BPwf%2BwV%2B7NM4Fe2SLdIXExeMZ%2BhOElR8WNREwKKNLFyskwxcZBuceDo5NfKX4H%2FJisl83KIifNoy1huFTvLsOga%2FY2jKOHjYpon05YO8feG1Sv%2FLrRoInppJRqwlIYZQJ3%2Bj%2BBMh5hEDNTxxdrdrV8cGhNW3jPkj363BnDegrOC%2BjWkWuGoth9W3gUUVVutBGDzHuwUy%2BLReqsDt7npOo85atqy1iihbXyUiSTNmQdlfZuWiL7evBl6Rwqa%2BpcG8ef0qX%2BQRE1B2dNwHyeG%2FvJAvWzQ%2F5vtlc1aOG%2BheoduND09AwmDHYuLM5caZcjuw5zCndEWCQxvcsxYxQkm8CFoH1n8yAY%2F%2Fl5n%2BGz8DaHJEr3938SZTAeQqOfj8QpOrMMRSxYk5z2%2FtAM3Jbs8JK5mDM8EKn69oBpuJ2g3pjicOSjBF9YsUMvY3dlg5TK504jDq%2BF%2BCoVo5lJDTe8dRAkzRYb%2BfmiSEzR%2Beyvk38W9WSn22BQWeW%2BIuQbkSgqUbRscsqM8xu%2BD8OnPeZkmfAvTMxgJx4crd5c7w81DLUFQT7Wm2ZwmqZnvTRqETv4l4xhbJR4n7RxOjdvcYlUFS768%2FM6nMxsA%2FzYkVPghaaswypO5E7%2BKh3aY5FI%2FcpokFBJBg%2Fp8R2EIT9V%2Bk5Rrd594bRw3DUtFNm8ReCeFrCY5H9qDNmvd6g88Itj24Wkqw0%2FnKLxJxipHPbqADIWoB54c2pMPJi6055VVPgVmuktwzZ5zwzLxprZfs2zQiRkPuPt%2BHxwk4%2BgtQ%2BU4%2F3QQ0h2bSEdhQrS9CJtrIMeEm7rj2QW3ImErkt6SVhmL5%2BCdez%2F8HiL03mySvSUsOIdWrGzbNdKHaR8ucyDIOw2C%2Fk69vhT1bKjpxDdYjOqo%2BXeE%2Fa3LIUAfB3JHE3MIyn984GOpABnt5Ky3UnQAbYlsxLcSp9DhQV3ukcRjr8CLszlKa6Wojo3uTZLd3XRqkELxNKw1yxqeEOO4XKBVOZAtlSGKu3Qpg6OJIryhYyWDg2do6m1opqTjHCZFKeZLulBYoJPvAwY%2FYjK8C9LnNOybCsr9YE9UxrkfY%2BKCR8d4%2BVxc4zghe3BiTNIdvt2c5i4h2vApng&X-Amz-Signature=db67fc3bd627f1ae2e55060145d82cc7e012c7b26ec8f4b47ca3e30fc62cf9e3&X-Amz-SignedHeaders=host&response-content-disposition=attachment)


[Online Resource](https://support.caremaster.com.au/en-us/articles/ndis-export-invoicing-and-claims-upload-process-sfSazbCWHu#h-step-4-invoicing-process)

## The Fourth video is - **Transaction List Export report**

This video outlines the process how to setup up and run the Transaction List Export report in CareMaster.

This report is designed to help you with the reconciliation process in your integrated financial system, specifically for your NDIS participants' invoices. It offers a clear snapshot of which supports have been marked as paid and which are still awaiting payment.


[Online Resource](https://support.caremaster.com.au/en-us/articles/ndis-export-invoicing-and-claims-upload-process-sfSazbCWHu#h-step-4-invoicing-process)

[Transaction List Export 653x367](https://brainfish-storage-prod.s3-accelerate.amazonaws.com/uploads/7a70b873-daef-4e33-9c87-d5d8fb440174/9fd0c739-cd0c-4525-a3e0-8f28ba8aeb95/Transaction%20List%20Export%20Report.mp4?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=ASIAUPPN5IL3UEO2ODT2%2F20260414%2Fus-east-2%2Fs3%2Faws4_request&X-Amz-Date=20260414T083324Z&X-Amz-Expires=3000&X-Amz-Security-Token=IQoJb3JpZ2luX2VjEL7%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FwEaCXVzLWVhc3QtMiJHMEUCIGmxague2U5HSCKIQGXi5KRH6r1MukPij0xNvb28eKEyAiEAzhzGYBNfUk3xMVkupqvnuO7yvyRLZhTV88sCZU3b9yYq5gUIh%2F%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FARACGgwzMDgxMjU5NzUyODciDN3yBTgTWLNu0HVugCq6BX%2Ff7As1Ic%2FQnCSlIEzIr2l%2BPwf%2BwV%2B7NM4Fe2SLdIXExeMZ%2BhOElR8WNREwKKNLFyskwxcZBuceDo5NfKX4H%2FJisl83KIifNoy1huFTvLsOga%2FY2jKOHjYpon05YO8feG1Sv%2FLrRoInppJRqwlIYZQJ3%2Bj%2BBMh5hEDNTxxdrdrV8cGhNW3jPkj363BnDegrOC%2BjWkWuGoth9W3gUUVVutBGDzHuwUy%2BLReqsDt7npOo85atqy1iihbXyUiSTNmQdlfZuWiL7evBl6Rwqa%2BpcG8ef0qX%2BQRE1B2dNwHyeG%2FvJAvWzQ%2F5vtlc1aOG%2BheoduND09AwmDHYuLM5caZcjuw5zCndEWCQxvcsxYxQkm8CFoH1n8yAY%2F%2Fl5n%2BGz8DaHJEr3938SZTAeQqOfj8QpOrMMRSxYk5z2%2FtAM3Jbs8JK5mDM8EKn69oBpuJ2g3pjicOSjBF9YsUMvY3dlg5TK504jDq%2BF%2BCoVo5lJDTe8dRAkzRYb%2BfmiSEzR%2Beyvk38W9WSn22BQWeW%2BIuQbkSgqUbRscsqM8xu%2BD8OnPeZkmfAvTMxgJx4crd5c7w81DLUFQT7Wm2ZwmqZnvTRqETv4l4xhbJR4n7RxOjdvcYlUFS768%2FM6nMxsA%2FzYkVPghaaswypO5E7%2BKh3aY5FI%2FcpokFBJBg%2Fp8R2EIT9V%2Bk5Rrd594bRw3DUtFNm8ReCeFrCY5H9qDNmvd6g88Itj24Wkqw0%2FnKLxJxipHPbqADIWoB54c2pMPJi6055VVPgVmuktwzZ5zwzLxprZfs2zQiRkPuPt%2BHxwk4%2BgtQ%2BU4%2F3QQ0h2bSEdhQrS9CJtrIMeEm7rj2QW3ImErkt6SVhmL5%2BCdez%2F8HiL03mySvSUsOIdWrGzbNdKHaR8ucyDIOw2C%2Fk69vhT1bKjpxDdYjOqo%2BXeE%2Fa3LIUAfB3JHE3MIyn984GOpABnt5Ky3UnQAbYlsxLcSp9DhQV3ukcRjr8CLszlKa6Wojo3uTZLd3XRqkELxNKw1yxqeEOO4XKBVOZAtlSGKu3Qpg6OJIryhYyWDg2do6m1opqTjHCZFKeZLulBYoJPvAwY%2FYjK8C9LnNOybCsr9YE9UxrkfY%2BKCR8d4%2BVxc4zghe3BiTNIdvt2c5i4h2vApng&X-Amz-Signature=fc0ab7b992f23f5f70e3c0119e5830414b348a047a1d9d20825e5fbaeae1b5f7&X-Amz-SignedHeaders=host&response-content-disposition=attachment)

## [Click here to return to the Guided-Onboarding main menu](https://support.caremaster.com.au/articles/self-onboarding-guides-GRnYmfUU5i)

## 

Step 4: NDIS Export Process (Registered NDIS Providers)

User Guide: Client App - Participant & Family Guide

User Guide: Client App - Provider Guide

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Admin Overview User Guide

Editing Service Organisation Details

Service Importing - NDIS Price Guide update

NDIS Claims uploads into CareMaster

Statistics User Guide

What do the access permission roles mean?

Child Services Award increase 01.03.2026

Aged Care and Child Services Award Rate Increase 01.01.2025

Aged Care Award Rate Increase 01.10.2025

SCHADS Award Rate Increase 01.07.2025

Award Updates - SCHADS and Child Services

Editing Company Details

External API Integration

DEX Integration

Employment Hero Integration

KeyPay Integration

Integrations

Administration

CareMaster

Step 4: NDIS Export Process (Registered NDIS Providers)

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Step 4: NDIS Export Process (Registered NDIS Providers)

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