# 🚀 **Release Overview: Trips 2.50** 🚀

### We’re excited to introduce several enhancements and fixes in this release. Here’s what’s new:

## 🎉 New Features 🎉

### 
⚠️ **Driver App -** Expiring Document Notifications
We've added a new feature to alert drivers when important documents are nearing their expiration date. This helpful reminder will be sent 14 days before the expiration, ensuring compliance and safety. Here are the documents you'll receive notifications for:"



 ![Currently only the above document selections are connected to the app to receive notifications. You can find this setting in "Organisation Setting" > "Driver App Settings" > and scroll down to find the above setting "Driver Expiry Notification"](https://brainfish-storage-prod.s3-accelerate.amazonaws.com/uploads/2a59dd0d-8f31-4278-b206-25d49d01c324/d3f8b057-9f3b-4bb8-a3d9-b3e676c644b1/image.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=ASIAUPPN5IL3366ND6MB%2F20260414%2Fus-east-2%2Fs3%2Faws4_request&X-Amz-Date=20260414T185917Z&X-Amz-Expires=3000&X-Amz-Security-Token=IQoJb3JpZ2luX2VjEMf%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FwEaCXVzLWVhc3QtMiJHMEUCIGJgoRtyfJNgdKr8w0EWJzRUKtgMaji5a4SziWRB2ELOAiEAvqAaq4rHIz1xakAJs6pOa0je8WqyqwrRKsXeg6R%2Fbwsq5gUIkP%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FARACGgwzMDgxMjU5NzUyODciDGsur7UV0PGHcgdwUCq6Ba2Zntt33DZK55aoleXze6f9o1Xh2T2RBG60boMK1%2B%2Fm4NJRvvnxGV05jU2awvVnvQemxBrvI228k1k%2BTWjq7I3ftNmIgitXlmGv53pJj3WO4%2BxFnXI5eDfQcv1eItc%2FP0PljxbqLUw7511dJbGIA7csXGtGfxZP4a8ex6lyAXS86t5M7VvN8ZrmyMdXaLhXf%2F4%2FS50vhljpVgQeUVGwPcRQoRDcqbU5WP%2BXs9YhowQSsMA3KMK49pTPlAA5347UtFpaTZ4xuOAal9YqdYidOjKl3LBDOY95zzAmtCyuAqgSaEof3QDpPkn2fKM%2FQzIkBuMWQ%2BlgrIT0uY8CCWg00sq%2FWFpMV7dvfGFlYreq2UQgm2VmSdHIvU29sqLU2SlxX7wshhEzCpB%2BnevJAuojD8OXd8c%2B7eAh1GGyE0OqHsUNN3if0YjVEgNoLRKd9CrqrHFc4%2FHIIjZHmL%2By%2B6lXSSgJr9ZFmEBosuNSyGY4ntdDv44pHGcNk1Kgh2%2FHl8fC6C6XEnw9Ziv9vdpmKgICl2xTWUehdU0IyYuAtCt5irW%2BKA7O6QJfbm3jsdPfNPPG%2BjPI%2FOVrVEMq04jz%2FBn80uRnddDyl5SW1rKEa5KN3z3USSUXQCZwhht87c5TDL5HpVzcNcbBWwF%2FXeFm%2FIyIuYJBgTvs3T13VAoqbapwC9V1J%2Bx1i3oj7JFfIx%2BrVKhGRqsMTRCRoxZw8i9nLGpCOa02%2FbbQnqmGzfHuX2%2BFcQL10kvFpWurcVabRu5vXXxE7BKvXfYRbYrzvrQ%2BZ5IV1P%2B6XNHa9kU5HbOET6mFW6PKZo4zmoJBhwlNKpQOZlgqUQUEdiA5S8M%2FTkdLpKJV6U%2FbWykiSNOpBYN79hsDKvMQHamNrHOML02MAEIKHBnV6F4GLmgwD%2BA4QRYWHMzzfLzAFjmunyWuoK7lMKmk%2Bc4GOpABHYGI2Ns%2BZJyhoqd%2BE7lsM1kxepE6O4tUO%2BdLkKXVoV%2B3XUD%2Bx5ulYbAmUAb9U%2Bm8M0zP9MV3wAs0Q3rzHdR8%2FK3zI9IDcgf2eFw73MMMFFy%2FjgqIGCPpvYeRCjtC%2FdzHvGbudzf7ZBTrXPo0VX0AO0g5JOaHtmhZNTVSFk1syRx3VtN%2BB1Sc6eUARyxXsPaG&X-Amz-Signature=2bb98617bf9c6b1eef0aaad536c2a8add4eeeda5e9adf68800113766f12ca255&X-Amz-SignedHeaders=host&response-content-disposition=attachment)




 ![The image above shows what the driver will see when they log into the app if any of their documents are set to expire within 14 days.](https://brainfish-storage-prod.s3-accelerate.amazonaws.com/uploads/2a59dd0d-8f31-4278-b206-25d49d01c324/a97c5728-9323-458f-b2a4-9f57cbfc6d3b/image.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=ASIAUPPN5IL3366ND6MB%2F20260414%2Fus-east-2%2Fs3%2Faws4_request&X-Amz-Date=20260414T185917Z&X-Amz-Expires=3000&X-Amz-Security-Token=IQoJb3JpZ2luX2VjEMf%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FwEaCXVzLWVhc3QtMiJHMEUCIGJgoRtyfJNgdKr8w0EWJzRUKtgMaji5a4SziWRB2ELOAiEAvqAaq4rHIz1xakAJs6pOa0je8WqyqwrRKsXeg6R%2Fbwsq5gUIkP%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FARACGgwzMDgxMjU5NzUyODciDGsur7UV0PGHcgdwUCq6Ba2Zntt33DZK55aoleXze6f9o1Xh2T2RBG60boMK1%2B%2Fm4NJRvvnxGV05jU2awvVnvQemxBrvI228k1k%2BTWjq7I3ftNmIgitXlmGv53pJj3WO4%2BxFnXI5eDfQcv1eItc%2FP0PljxbqLUw7511dJbGIA7csXGtGfxZP4a8ex6lyAXS86t5M7VvN8ZrmyMdXaLhXf%2F4%2FS50vhljpVgQeUVGwPcRQoRDcqbU5WP%2BXs9YhowQSsMA3KMK49pTPlAA5347UtFpaTZ4xuOAal9YqdYidOjKl3LBDOY95zzAmtCyuAqgSaEof3QDpPkn2fKM%2FQzIkBuMWQ%2BlgrIT0uY8CCWg00sq%2FWFpMV7dvfGFlYreq2UQgm2VmSdHIvU29sqLU2SlxX7wshhEzCpB%2BnevJAuojD8OXd8c%2B7eAh1GGyE0OqHsUNN3if0YjVEgNoLRKd9CrqrHFc4%2FHIIjZHmL%2By%2B6lXSSgJr9ZFmEBosuNSyGY4ntdDv44pHGcNk1Kgh2%2FHl8fC6C6XEnw9Ziv9vdpmKgICl2xTWUehdU0IyYuAtCt5irW%2BKA7O6QJfbm3jsdPfNPPG%2BjPI%2FOVrVEMq04jz%2FBn80uRnddDyl5SW1rKEa5KN3z3USSUXQCZwhht87c5TDL5HpVzcNcbBWwF%2FXeFm%2FIyIuYJBgTvs3T13VAoqbapwC9V1J%2Bx1i3oj7JFfIx%2BrVKhGRqsMTRCRoxZw8i9nLGpCOa02%2FbbQnqmGzfHuX2%2BFcQL10kvFpWurcVabRu5vXXxE7BKvXfYRbYrzvrQ%2BZ5IV1P%2B6XNHa9kU5HbOET6mFW6PKZo4zmoJBhwlNKpQOZlgqUQUEdiA5S8M%2FTkdLpKJV6U%2FbWykiSNOpBYN79hsDKvMQHamNrHOML02MAEIKHBnV6F4GLmgwD%2BA4QRYWHMzzfLzAFjmunyWuoK7lMKmk%2Bc4GOpABHYGI2Ns%2BZJyhoqd%2BE7lsM1kxepE6O4tUO%2BdLkKXVoV%2B3XUD%2Bx5ulYbAmUAb9U%2Bm8M0zP9MV3wAs0Q3rzHdR8%2FK3zI9IDcgf2eFw73MMMFFy%2FjgqIGCPpvYeRCjtC%2FdzHvGbudzf7ZBTrXPo0VX0AO0g5JOaHtmhZNTVSFk1syRx3VtN%2BB1Sc6eUARyxXsPaG&X-Amz-Signature=3f4968e97aa4cda56c2aa5f3d119d155f670478b2f76e91eb8d225530c45085b&X-Amz-SignedHeaders=host&response-content-disposition=attachment)



🚌 Introducing Vehicle Types: A New Organisational Setting
We've added a new organisational setting called 'Vehicle Types'. This is a starting point for future features that will let you categorise and manage your vehicles in more detail. For now, this setting won't change anything in the app, but it's a big part of our plans for future updates.



 ![New organisational setting called "Vehicle Types". Foundation work for a future release.](https://brainfish-storage-prod.s3-accelerate.amazonaws.com/uploads/2a59dd0d-8f31-4278-b206-25d49d01c324/55934ed5-92be-4593-8750-9a6a20da1755/image.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=ASIAUPPN5IL3366ND6MB%2F20260414%2Fus-east-2%2Fs3%2Faws4_request&X-Amz-Date=20260414T185917Z&X-Amz-Expires=3000&X-Amz-Security-Token=IQoJb3JpZ2luX2VjEMf%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FwEaCXVzLWVhc3QtMiJHMEUCIGJgoRtyfJNgdKr8w0EWJzRUKtgMaji5a4SziWRB2ELOAiEAvqAaq4rHIz1xakAJs6pOa0je8WqyqwrRKsXeg6R%2Fbwsq5gUIkP%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FARACGgwzMDgxMjU5NzUyODciDGsur7UV0PGHcgdwUCq6Ba2Zntt33DZK55aoleXze6f9o1Xh2T2RBG60boMK1%2B%2Fm4NJRvvnxGV05jU2awvVnvQemxBrvI228k1k%2BTWjq7I3ftNmIgitXlmGv53pJj3WO4%2BxFnXI5eDfQcv1eItc%2FP0PljxbqLUw7511dJbGIA7csXGtGfxZP4a8ex6lyAXS86t5M7VvN8ZrmyMdXaLhXf%2F4%2FS50vhljpVgQeUVGwPcRQoRDcqbU5WP%2BXs9YhowQSsMA3KMK49pTPlAA5347UtFpaTZ4xuOAal9YqdYidOjKl3LBDOY95zzAmtCyuAqgSaEof3QDpPkn2fKM%2FQzIkBuMWQ%2BlgrIT0uY8CCWg00sq%2FWFpMV7dvfGFlYreq2UQgm2VmSdHIvU29sqLU2SlxX7wshhEzCpB%2BnevJAuojD8OXd8c%2B7eAh1GGyE0OqHsUNN3if0YjVEgNoLRKd9CrqrHFc4%2FHIIjZHmL%2By%2B6lXSSgJr9ZFmEBosuNSyGY4ntdDv44pHGcNk1Kgh2%2FHl8fC6C6XEnw9Ziv9vdpmKgICl2xTWUehdU0IyYuAtCt5irW%2BKA7O6QJfbm3jsdPfNPPG%2BjPI%2FOVrVEMq04jz%2FBn80uRnddDyl5SW1rKEa5KN3z3USSUXQCZwhht87c5TDL5HpVzcNcbBWwF%2FXeFm%2FIyIuYJBgTvs3T13VAoqbapwC9V1J%2Bx1i3oj7JFfIx%2BrVKhGRqsMTRCRoxZw8i9nLGpCOa02%2FbbQnqmGzfHuX2%2BFcQL10kvFpWurcVabRu5vXXxE7BKvXfYRbYrzvrQ%2BZ5IV1P%2B6XNHa9kU5HbOET6mFW6PKZo4zmoJBhwlNKpQOZlgqUQUEdiA5S8M%2FTkdLpKJV6U%2FbWykiSNOpBYN79hsDKvMQHamNrHOML02MAEIKHBnV6F4GLmgwD%2BA4QRYWHMzzfLzAFjmunyWuoK7lMKmk%2Bc4GOpABHYGI2Ns%2BZJyhoqd%2BE7lsM1kxepE6O4tUO%2BdLkKXVoV%2B3XUD%2Bx5ulYbAmUAb9U%2Bm8M0zP9MV3wAs0Q3rzHdR8%2FK3zI9IDcgf2eFw73MMMFFy%2FjgqIGCPpvYeRCjtC%2FdzHvGbudzf7ZBTrXPo0VX0AO0g5JOaHtmhZNTVSFk1syRx3VtN%2BB1Sc6eUARyxXsPaG&X-Amz-Signature=7f9e5d79de51b06dbcc5788acaaeecfcee60fbf77cde15eba716bcdd339d40eb&X-Amz-SignedHeaders=host&response-content-disposition=attachment)



 ![Currently, the toggle options are inactive and will not have any effect on your application until a future release.](https://brainfish-storage-prod.s3-accelerate.amazonaws.com/uploads/2a59dd0d-8f31-4278-b206-25d49d01c324/d6880beb-3fed-4b0c-9b84-33e7a02f3846/image.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=ASIAUPPN5IL3366ND6MB%2F20260414%2Fus-east-2%2Fs3%2Faws4_request&X-Amz-Date=20260414T185917Z&X-Amz-Expires=3000&X-Amz-Security-Token=IQoJb3JpZ2luX2VjEMf%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FwEaCXVzLWVhc3QtMiJHMEUCIGJgoRtyfJNgdKr8w0EWJzRUKtgMaji5a4SziWRB2ELOAiEAvqAaq4rHIz1xakAJs6pOa0je8WqyqwrRKsXeg6R%2Fbwsq5gUIkP%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FARACGgwzMDgxMjU5NzUyODciDGsur7UV0PGHcgdwUCq6Ba2Zntt33DZK55aoleXze6f9o1Xh2T2RBG60boMK1%2B%2Fm4NJRvvnxGV05jU2awvVnvQemxBrvI228k1k%2BTWjq7I3ftNmIgitXlmGv53pJj3WO4%2BxFnXI5eDfQcv1eItc%2FP0PljxbqLUw7511dJbGIA7csXGtGfxZP4a8ex6lyAXS86t5M7VvN8ZrmyMdXaLhXf%2F4%2FS50vhljpVgQeUVGwPcRQoRDcqbU5WP%2BXs9YhowQSsMA3KMK49pTPlAA5347UtFpaTZ4xuOAal9YqdYidOjKl3LBDOY95zzAmtCyuAqgSaEof3QDpPkn2fKM%2FQzIkBuMWQ%2BlgrIT0uY8CCWg00sq%2FWFpMV7dvfGFlYreq2UQgm2VmSdHIvU29sqLU2SlxX7wshhEzCpB%2BnevJAuojD8OXd8c%2B7eAh1GGyE0OqHsUNN3if0YjVEgNoLRKd9CrqrHFc4%2FHIIjZHmL%2By%2B6lXSSgJr9ZFmEBosuNSyGY4ntdDv44pHGcNk1Kgh2%2FHl8fC6C6XEnw9Ziv9vdpmKgICl2xTWUehdU0IyYuAtCt5irW%2BKA7O6QJfbm3jsdPfNPPG%2BjPI%2FOVrVEMq04jz%2FBn80uRnddDyl5SW1rKEa5KN3z3USSUXQCZwhht87c5TDL5HpVzcNcbBWwF%2FXeFm%2FIyIuYJBgTvs3T13VAoqbapwC9V1J%2Bx1i3oj7JFfIx%2BrVKhGRqsMTRCRoxZw8i9nLGpCOa02%2FbbQnqmGzfHuX2%2BFcQL10kvFpWurcVabRu5vXXxE7BKvXfYRbYrzvrQ%2BZ5IV1P%2B6XNHa9kU5HbOET6mFW6PKZo4zmoJBhwlNKpQOZlgqUQUEdiA5S8M%2FTkdLpKJV6U%2FbWykiSNOpBYN79hsDKvMQHamNrHOML02MAEIKHBnV6F4GLmgwD%2BA4QRYWHMzzfLzAFjmunyWuoK7lMKmk%2Bc4GOpABHYGI2Ns%2BZJyhoqd%2BE7lsM1kxepE6O4tUO%2BdLkKXVoV%2B3XUD%2Bx5ulYbAmUAb9U%2Bm8M0zP9MV3wAs0Q3rzHdR8%2FK3zI9IDcgf2eFw73MMMFFy%2FjgqIGCPpvYeRCjtC%2FdzHvGbudzf7ZBTrXPo0VX0AO0g5JOaHtmhZNTVSFk1syRx3VtN%2BB1Sc6eUARyxXsPaG&X-Amz-Signature=9a4828e45a6c7b9cc18420da7e0381966c41c4287f820f9223c78f4456c074c3&X-Amz-SignedHeaders=host&response-content-disposition=attachment)


## **🛠️  Updates & Improvements ⚙️**
🕒 Populate Time Feature Update
The 'Populate Time' feature has been updated. Previously, it would adjust odometer readings for all bookings. Now, it only updates departure and arrival times, leaving odometer readings unchanged. If an odometer reading is 0 for TfNSW reporting, the reporting tool will automatically adjust it to 1.


 ![Populate Time Feature in Verification](https://brainfish-storage-prod.s3-accelerate.amazonaws.com/uploads/2a59dd0d-8f31-4278-b206-25d49d01c324/2bcddfa0-c028-4f7d-8c98-3eac12763e81/image.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=ASIAUPPN5IL3366ND6MB%2F20260414%2Fus-east-2%2Fs3%2Faws4_request&X-Amz-Date=20260414T185917Z&X-Amz-Expires=3000&X-Amz-Security-Token=IQoJb3JpZ2luX2VjEMf%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FwEaCXVzLWVhc3QtMiJHMEUCIGJgoRtyfJNgdKr8w0EWJzRUKtgMaji5a4SziWRB2ELOAiEAvqAaq4rHIz1xakAJs6pOa0je8WqyqwrRKsXeg6R%2Fbwsq5gUIkP%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FARACGgwzMDgxMjU5NzUyODciDGsur7UV0PGHcgdwUCq6Ba2Zntt33DZK55aoleXze6f9o1Xh2T2RBG60boMK1%2B%2Fm4NJRvvnxGV05jU2awvVnvQemxBrvI228k1k%2BTWjq7I3ftNmIgitXlmGv53pJj3WO4%2BxFnXI5eDfQcv1eItc%2FP0PljxbqLUw7511dJbGIA7csXGtGfxZP4a8ex6lyAXS86t5M7VvN8ZrmyMdXaLhXf%2F4%2FS50vhljpVgQeUVGwPcRQoRDcqbU5WP%2BXs9YhowQSsMA3KMK49pTPlAA5347UtFpaTZ4xuOAal9YqdYidOjKl3LBDOY95zzAmtCyuAqgSaEof3QDpPkn2fKM%2FQzIkBuMWQ%2BlgrIT0uY8CCWg00sq%2FWFpMV7dvfGFlYreq2UQgm2VmSdHIvU29sqLU2SlxX7wshhEzCpB%2BnevJAuojD8OXd8c%2B7eAh1GGyE0OqHsUNN3if0YjVEgNoLRKd9CrqrHFc4%2FHIIjZHmL%2By%2B6lXSSgJr9ZFmEBosuNSyGY4ntdDv44pHGcNk1Kgh2%2FHl8fC6C6XEnw9Ziv9vdpmKgICl2xTWUehdU0IyYuAtCt5irW%2BKA7O6QJfbm3jsdPfNPPG%2BjPI%2FOVrVEMq04jz%2FBn80uRnddDyl5SW1rKEa5KN3z3USSUXQCZwhht87c5TDL5HpVzcNcbBWwF%2FXeFm%2FIyIuYJBgTvs3T13VAoqbapwC9V1J%2Bx1i3oj7JFfIx%2BrVKhGRqsMTRCRoxZw8i9nLGpCOa02%2FbbQnqmGzfHuX2%2BFcQL10kvFpWurcVabRu5vXXxE7BKvXfYRbYrzvrQ%2BZ5IV1P%2B6XNHa9kU5HbOET6mFW6PKZo4zmoJBhwlNKpQOZlgqUQUEdiA5S8M%2FTkdLpKJV6U%2FbWykiSNOpBYN79hsDKvMQHamNrHOML02MAEIKHBnV6F4GLmgwD%2BA4QRYWHMzzfLzAFjmunyWuoK7lMKmk%2Bc4GOpABHYGI2Ns%2BZJyhoqd%2BE7lsM1kxepE6O4tUO%2BdLkKXVoV%2B3XUD%2Bx5ulYbAmUAb9U%2Bm8M0zP9MV3wAs0Q3rzHdR8%2FK3zI9IDcgf2eFw73MMMFFy%2FjgqIGCPpvYeRCjtC%2FdzHvGbudzf7ZBTrXPo0VX0AO0g5JOaHtmhZNTVSFk1syRx3VtN%2BB1Sc6eUARyxXsPaG&X-Amz-Signature=314cade0394d34587b4572ec1911e71a474e8010337e8fad500a7cfdb49961dc&X-Amz-SignedHeaders=host&response-content-disposition=attachment)

### 📋 Carer Data Retention 
The 'relationship to the care recipient' and 'primary carer for contact' fields now retain their information correctly after being saved, resolving a previous issue.

 ![](https://brainfish-storage-prod.s3-accelerate.amazonaws.com/uploads/2a59dd0d-8f31-4278-b206-25d49d01c324/8c18bb3b-35fd-4f75-b082-0a2142e3ecce/image.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=ASIAUPPN5IL3366ND6MB%2F20260414%2Fus-east-2%2Fs3%2Faws4_request&X-Amz-Date=20260414T185917Z&X-Amz-Expires=3000&X-Amz-Security-Token=IQoJb3JpZ2luX2VjEMf%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FwEaCXVzLWVhc3QtMiJHMEUCIGJgoRtyfJNgdKr8w0EWJzRUKtgMaji5a4SziWRB2ELOAiEAvqAaq4rHIz1xakAJs6pOa0je8WqyqwrRKsXeg6R%2Fbwsq5gUIkP%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FARACGgwzMDgxMjU5NzUyODciDGsur7UV0PGHcgdwUCq6Ba2Zntt33DZK55aoleXze6f9o1Xh2T2RBG60boMK1%2B%2Fm4NJRvvnxGV05jU2awvVnvQemxBrvI228k1k%2BTWjq7I3ftNmIgitXlmGv53pJj3WO4%2BxFnXI5eDfQcv1eItc%2FP0PljxbqLUw7511dJbGIA7csXGtGfxZP4a8ex6lyAXS86t5M7VvN8ZrmyMdXaLhXf%2F4%2FS50vhljpVgQeUVGwPcRQoRDcqbU5WP%2BXs9YhowQSsMA3KMK49pTPlAA5347UtFpaTZ4xuOAal9YqdYidOjKl3LBDOY95zzAmtCyuAqgSaEof3QDpPkn2fKM%2FQzIkBuMWQ%2BlgrIT0uY8CCWg00sq%2FWFpMV7dvfGFlYreq2UQgm2VmSdHIvU29sqLU2SlxX7wshhEzCpB%2BnevJAuojD8OXd8c%2B7eAh1GGyE0OqHsUNN3if0YjVEgNoLRKd9CrqrHFc4%2FHIIjZHmL%2By%2B6lXSSgJr9ZFmEBosuNSyGY4ntdDv44pHGcNk1Kgh2%2FHl8fC6C6XEnw9Ziv9vdpmKgICl2xTWUehdU0IyYuAtCt5irW%2BKA7O6QJfbm3jsdPfNPPG%2BjPI%2FOVrVEMq04jz%2FBn80uRnddDyl5SW1rKEa5KN3z3USSUXQCZwhht87c5TDL5HpVzcNcbBWwF%2FXeFm%2FIyIuYJBgTvs3T13VAoqbapwC9V1J%2Bx1i3oj7JFfIx%2BrVKhGRqsMTRCRoxZw8i9nLGpCOa02%2FbbQnqmGzfHuX2%2BFcQL10kvFpWurcVabRu5vXXxE7BKvXfYRbYrzvrQ%2BZ5IV1P%2B6XNHa9kU5HbOET6mFW6PKZo4zmoJBhwlNKpQOZlgqUQUEdiA5S8M%2FTkdLpKJV6U%2FbWykiSNOpBYN79hsDKvMQHamNrHOML02MAEIKHBnV6F4GLmgwD%2BA4QRYWHMzzfLzAFjmunyWuoK7lMKmk%2Bc4GOpABHYGI2Ns%2BZJyhoqd%2BE7lsM1kxepE6O4tUO%2BdLkKXVoV%2B3XUD%2Bx5ulYbAmUAb9U%2Bm8M0zP9MV3wAs0Q3rzHdR8%2FK3zI9IDcgf2eFw73MMMFFy%2FjgqIGCPpvYeRCjtC%2FdzHvGbudzf7ZBTrXPo0VX0AO0g5JOaHtmhZNTVSFk1syRx3VtN%2BB1Sc6eUARyxXsPaG&X-Amz-Signature=525a5d340428ca1f731c69ace9a40f40dfa9200646f4e3096ab4e95355efac8d&X-Amz-SignedHeaders=host&response-content-disposition=attachment)


👥 Recurring Booking Causing Duplicates
A problem has been resolved that was causing duplicate trips to appear in the system for recurring bookings. This issue resulted in multiple instances of trips being displayed incorrectly on the allocation page, including trips from different dates appearing under the same date. Thorough testing has been conducted to prevent this issue from recurring.


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*Thank you for your continued support and feedback as we strive to enhance your Trips experience. These updates are designed to improve functionality and ensure a smoother user experience.*

Release Notes 2.50.0

Release Notes 2.96.0 

Release Notes 2.99.0 

Release Notes 2.98.0 

Release Notes 2.95.0

Release Notes 2.97.0

Release Notes 2.100.0

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Release Notes 2.96.2

Release Notes 2.98.10

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Release Notes 2.76.1

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Release Notes 2.70.0

Release Notes 2.69.0

Release Notes 2.68.0

Release Notes 2.67.0 

Release Notes 2.66.0

Release Notes 2.65.1

Release Notes 2.65.0

2025 Release Notes

Release Notes 2.109.0

Release Notes 2.108.0

Release Notes 2.111.0

Release Notes 2.110.0

Release Notes 2.107.0

Release Notes 2.106.0

Release Notes 2.105.0 

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2026 Release Notes

Release Notes 2.31.0  

Release Notes 2.30.0

Release Notes 2.28.0

Release Notes 2.24.1  

Release Notes 2.27.0

Release Notes 2.26.0

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Release Notes 2.33.0 

Release Notes 2.64.0

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Release Notes 2.36.0

Release Notes 2.35.0 

Release Notes 2.34.0 

Release Notes 2.32.0

Release Notes 2.25.0

Release Notes 2.24.4

Release Notes 2.24.2

Release Notes 2.24.0

2024 Release Notes

TRIPS Web Release Notes

TRIPS Web - Release Notes

User Guide: Client App - Participant & Family Guide

User Guide: Client App - Provider Guide

Client App

What is my app PIN?

User Guide: Worker App Guide for Workers

Case Notes within the App

How to Clear App Cache & Data for Android?

User Guide: Worker App Guide for Admins

Why can I not see Participant documents on the Worker App?

Worker App

CareMaster Mobile Apps

CareMaster Data Export

How to Request CareMaster Training

How to send emails from a different email address?

How to request a CareMaster Software Update?

Understanding CareMaster Licences

How to Clear Google Chrome Browser Cache?

Feature Request Form Update

General

Actions for CareMaster Aged-Care Providers Transitioning from Home Care Packages (HCP) to Support at Home (SaH)

Step 1: NDIS Service Import

Step 2: CareMaster Configuration & Rostering

Xero Integration, Payroll & Invoicing

MYOB Integration, Payroll & Invoicing

KeyPay Integration, Payroll

Reckon Integration, Payroll & Invoicing

Step 3: Financial Integration

Step 4: NDIS Export Process (Registered NDIS Providers)

Advanced Rostering - SIL Houses (Optional)

Coordination of Support (Optional)

Guided Onboarding

Passwords reset and activation emails

Error - Support start time must be before end time

Updating a shift to overnight/active overnight

Why am I missing timesheets?

Why am I getting kicked out of CareMaster desktop?

Why are kilometers missing from a timesheet?

How to stop a service showing on the roster or being included in roster emailed to the participant.

Why does the support on the Worker app not allow me to add kilometers?

CSRF token mismatch

How to Contact the Customer Care Team for Support

Top Troubleshooting FAQ's

Company Message Centre

How to submit a feature request

Home Page

Logging In

How To Reset A Password?

Home

How to hide certain alerts?

Alerts User Guide

Alerts

User Guide: Bulk Assigning and Unassigning of Participants and Workers

How to check over reported DEX data? 

How to create a new client record from a My Aged Care client record snapshot?

What is the CHSP reporting process?

CHSP service List and Mandatory Reporting Required from 1 July 2025

CHSP Participant Guides

How to create new Agencies

NDIS Splitting Participant funding into different Budgets

User Guide: Recording Medication Usage for Participants

How to change what shows on the Participant List page?

Participant/Client Leave Requests

How to Send SMS/Email Reminders to Clients?

The Participant Profile User Guide

How to Manage Participant Funding Limits

Service Agreements

How to email a HCP statement to a client?

Adding HCP Km's to a Support and a HCP Statement

How to generate a HCP statement for a client?

How to regenerate a HCP statement after adjustments?

How to add an adjustment to a generated HCP statement?

Understanding your HCP Statement

HCP Subsidy Increase 01.10.2025

How can I add HCP leave for a client?

User Guide: HCP Funded Participants Setup Guide

HCP Participant Guides

How to create a new participant or client

How to use case notes

Participants

Service Organisation Roster view

How to Email Rosters to Participant?

How to Email Rosters to Workers?

Unassigned Supports - Coordinators and Vehicles rosters views

How to customise the Roster view

Roster Page User Guide

Using The Roster Optimiser - Single Support

Using The Roster Optimiser - Bulk Optimise

Participant Data Setup

Locations & Destinations

Worker Data Setup

Checklist

Roster Optimiser

How to resolve email authentication errors when emailing?

Roster

Changes to Worker's Emails and Password Reset

How to Create Worker Timesheets

What access does each user level have?

Working With Children Checks

How to Send SMS/Email Notifications to Workers?

How to deactivate user accounts 

User Guide: Staff/Volunteers

Staff/Volunteers

CareMaster

Release Notes 2.50.0

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Release Notes 2.50.0

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